What is a mini-hotel and how to open it. Hotel business: how to open a mini-hotel, hotel, motel, hostel from scratch and make them successful

Where to begin

You need to start by choosing a city. And here there are two options: the city in which you live (easy business control); a city where there is still inexpensive real estate or land.

Sometimes I will allow myself to insert some sensible remarks into the texts of articles. Do not miss. Here is the first of them - "There is no such hotel that cannot be promoted, you just need to find "your" client for it." For an example, I will take St. Petersburg. Why, you ask, not Moscow or those who have become fashionable on the eve of Sochi? Why promote something that is already popular, and where people go. Although the same summer-crowded hotels in Sochi or Anapa are deserted in winter, in autumn and spring. It is interesting for me to work with such facilities that will fruitfully gather people for all 12 months, and not just during the season. We will write a separate chapter about hotels in the south, and a little later we will also touch on the features of the guest business of the capital.

Center or outskirts

Make as many identical numbers as possible, do not allow a difference in the sale price of more than 7-10% (otherwise you will have different classes of people).

I would like to make a small correction: everything that I wrote about, and will continue to write about, is focused on hotels that want to make good money all year round (especially in winter). If you have prepared and planned everything correctly in the winter, then in the summer you can hardly work.

The client does not like it when his room is made in bright colors and resembles a hospital. Dark color creates comfort. You should not save on the floor, a lot of people walk on it, and they also carry heavy suitcases."

San unit device:

• shower cabin;
• hanger for 8 towels (two large, medium and small and two under the feet);
• terry white bathrobe;
• bath in light colors;
• the floor is tiled in blue or green;
• shelf for accessories;
• glass for toothbrushes;
• liquid soap;
• in the shower there should be another shelf with shampoo, soap and a hair cap;
• the color of soap and water in the toilet should be either green or blue and should not stand out from the general style;
• towels must be white, as well as linen in all rooms (not cheap!!!);
• change of linen takes place every three days and/or after each departure;
• each bathroom must have good waterproofing.

How to build a hotel

Where to begin

Before you open your hotel, you must clearly answer yourself - why do I need all this. Such judgments as "Your own hotel is cool, fashionable and prestigious" - we do not consider. Our company works and helps serious people who are eager to earn tangible profits. If your motive is to "earn money" - then we are on the way.

You need to start by choosing a city. And there are two options here:

• the city where you live (easy business control);
• a city where there is still inexpensive real estate or land.

Sometimes I will allow myself to insert some sensible remarks into the texts of articles. Do not miss. Here is the first of them - "There is no such hotel that cannot be promoted, you just need to find "your" client for it."

For example, I will take St. Petersburg. Why, you ask, not Moscow or those who have become fashionable on the eve of Sochi? Why promote something that is already popular, and where people go. Although the same summer-crowded hotels in Sochi or Anapa are deserted in winter, in autumn and spring. It is interesting for me to work with such objects that will fruitfully gather people for all 12 months, and not just during the season.

We will write a separate chapter about hotels in the south, and a little later we will also touch on the features of the capital's guest business.

Center or outskirts

Let's say that you have decided on the city. Now you need to design the location of the object of further profit. There is no hotel that could not be populated, but there are hotels that do not match their price.

Consider both options: the center and the outskirts. If you are building a hotel not in the center, then you need to understand who will go there. Let's take for example a hotel near the Avtovo metro station (and we have come across worse options), not very wealthy people, in a word, not tourists, will go there to live. Always remember who your customer is.

If you are building a hotel for tourists, you must understand that the center is important for them. But if you manage to fill your hotel only during the white nights, and the rest of the time it will be empty - it will be a disaster! The hotel should ideally be able to accept both tourists and ordinary mortals who come to the city for work or to visit relatives. Of course, a small part of tourists come to see St. Petersburg in winter, so give them the opportunity to stay in your hotel.

Make as many identical numbers as possible, do not allow a difference of 7-10% (otherwise you will have different classes of people).

Don't make the room rates too high.

Study the market and find out how much a competitor's hotel room costs. Make your price 10% lower in the first year of the hotel. Sign contracts with travel agencies and booking agencies. Don't skimp on their % commission. The only true friends in your business are travel agencies.

Find all the businesses in your area and enter into corporate agreements with them, for which you will also offer % of the commission and discounts.

Do not offend those who send people to you: this is your money and your stability.

Try to fill your hotel as much as possible at low prices, than half - at high prices.

Those who maintain hotels on the outskirts must remember that their client is, first of all, a business traveller.

It makes no sense to make 4 and 5 star hotels on the outskirts of the city. You will not compete with the hotels of the center (especially in winter).
I would like to make a small correction: everything that I wrote about, and will continue to write about, is focused on hotels that want to make good money all year round (especially in winter). If you have prepared and planned everything correctly in the winter, then in the summer you can hardly work.

What is a standard room…

On average, the area of ​​the room should be - 25m2: 20 m2 - the room itself, the rest - utility rooms and part of the corridor. If you have 1000m2, then it is optimal to place 40 rooms on them. "Conveniences" in the room - shower and toilet - should occupy about 4 m2. Each of the rooms must be able to accommodate a double bed (double room) or two separate beds (single room). For every six standard rooms, make one suite and one junior suite.

By international standards, a junior suite is a room larger than all other rooms (except a suite), with an improved design, with one large double bed, a fold-out sofa, a deep bath (but not a jacuzzi - for hygiene reasons), a large diagonal TV with LCD monitor, with telephone and refrigerator.

By international standards, a deluxe is a 2-room suite, but in Russia it is often just a large one-room suite, with high-quality repairs, design know-how, a shower, a toilet with a bidet, a small meeting room with easy chairs, a good TV and a sofa. .

A standard hotel room is two beds that can stand together and separately ( minimum width- 140 cm), the floor, as in the whole hotel, is dark, in the room itself there is a dark carpet, pleasant to the touch, a minibar is possible - as additional income for the hotel. Each room has a wardrobe for outerwear, a mirror at the entrance, a bedside table for suitcases and a hanger. In the room itself there is a telephone, a TV set, a wardrobe, 2 table lamps, 2 chairs or armchairs, two bedside tables for small items.

"The client does not like it when his room is made in bright colors and resembles a hospital. The dark color creates coziness. You should not save on the floor, a lot of people walk on it, and they also carry heavy suitcases."

San unit device:

shower cabin;
hanger for 8 towels (two large, medium and small and two under the feet);
terry white bathrobe;
bath in light colors;
the floor is tiled in blue or green;
shelf for accessories;
glass for toothbrushes;
liquid soap;
in the shower there should be another shelf with shampoo, soap and a hair cap;
the color of soap and water in the toilet should be either green or blue and should not stand out from the general style;
towels must be white, as well as linen in all rooms (not cheap!!!);
change of linen takes place every three days and/or after each departure;
each bathroom must have good waterproofing.

Place suitcase breakers in the corridors so that hand luggage does not spoil your walls. Make a reception near the entrance, put a scanner, a printer and a fax there, if you wish, a bill counter and a banknote detector, and be sure - a computer with the Internet. Provide free WiFi throughout the hotel.

Take a special block for cooking and household needs. If you offer a full meal - do not skimp on a good cook. Use a microwave oven for simple heating. Also in the kitchen there should be a refrigerator, an egg cooker, a coffee maker and a mini-warehouse. AT economic block put a boiler with hot water, leave some space for the maid. Remember, the hozblok must be invisible.

Equip special smoking areas, do not allow smoke in the rooms.

HOW TO PROMOTE A HOTEL TO EARN MONEY?
How many rooms do you want to "promote" the hotel? 10 numbers or 100? It is possible for 1000, the essence of the methods of work will not change. You can trade both oil and pies, but remember that legal business is hard money, but those who are afraid to do business should not even try. It is best to be born a "son of an oligarch" and not worry about anything ...
But if you are not so lucky, then it will probably be interesting for you to learn about the principles and features of our method of "promotion" of the hotel business. This method is suitable for both large hotels and mini-hotels.

"Hotel earnings directly depend on its occupancy. Increase not the price per room, but the number of customers in the hotel."
Your Alexey Arseniev.

Focus on partners. Who are they?
travel agencies;
Corporate clients (partners of any enterprise who stay at your hotel);
Regular customers (not the most significant part. Because they don't stay more than 1-2 times a year).

If the hotel has good occupancy (from 100 rooms), then bars, taxis and other related services in your hotel automatically begin to bring tangible income.
The disadvantage of good occupancy is an increase in the cost of laundry, cleaning and staff. Your task is to find the golden mean.

"There is no hotel that cannot be 100% occupied, there is bad management and inadequate prices."

Search for partners among travel agencies (love them).
How to search for travel agencies? Any travel agency will agree to work with you if they see a benefit for themselves (the possibility of their own earnings with minimal effort). We need to help travel agencies.

Example:
Travel agency: I will check in the hotel for you completely, and you will pay me 40% commission.
Hotel: I do not agree with such conditions.

Why not, you say? If the travel agency fulfills its condition, you will have excellent occupancy. And if not, you will no longer cooperate with her.

Take any directory of travel agencies, ring up all the organizations involved in inbound tourism, and offer them your services.

Attention: only a professional who can offer mutually beneficial discounts and joint promotions should organize this process.

Look for partners in other regions and in other countries who will send tourists to you. Study the system of on-line booking and Internet orders.

Looking for corporate clients. High-quality PR should also be present inside the hotel itself. Tourists should turn into regular customers and bring new customers (their friends) to you. To do this, the hotels conducted a survey. Offer to conclude contracts directly at the hotel. Corporate clients are also interested in a discount (5-40%: determined by the season and their own greed).

It is best to look for corporate clients operating in the area where your hotel is located. In addition, the requests of a corporate client, if possible, should correspond to the level of your hotel. If you have a hostel, do not call banks.

"The most effective way to promote a hotel is to work under the wing of a management company."

HOTEL STAFF
Your successful "face" is a good staff.

When hiring an administrator, remember that he is the first person in your hotel. Charm and a friendly smile, pleasant manners and the absence of the habit of smoking are important in it (you must admit that a smoking person smells bad, and this can scare away guests). For a mini-hotel, it is better to hire a girl for the vacancy of an administrator; for a large hotel, a young man is also possible. You should not neglect the standard dress code for administrators: white top, black bottom (no! - provocative clothes that can compromise the female gender).

Training:

The female administrator must be competent in all matters. Knowledge of foreign languages ​​is desirable if you have a specialized hotel or it is located in the city center, where there are many foreign tourists.

"Salary to the staff should be adequate, pay a little higher than the average city prices! Do not underestimate rates, otherwise there will be a craving for overtime."

The minimum working time without a break is a day. The optimal schedule is three days later. Do not allow your administrator to work frequently. His appearance and freshness after two days of continuous work leave much to be desired. Try to keep the administrator busy with work if he has free time - let him sell corporate contracts or conduct surveys. It is necessary to control the work of the administrator. In a small hotel, he should not be embarrassed to be present and help clean the rooms. Before hiring a person, explain to him that he cooperates with people. In a conflict situation, the administrator must listen to the client to the end, and not enter into an argument with him. If your employee does not want to deal with people, let him go to the factory.

"The turnover of administrators in the hotel should become the norm. Since the" administrator "is not a profession for life."

Tips from Alexey Arsenyev:

Fire old administrators quickly, and look for new ones for a long time.
The future of your hotel depends on the work of the administrator.
Contact the management company, which will offer you already well-trained personnel or will be able to quickly and efficiently train yours.
Remember, if you have leased out the business, the staff is not your concern at all.

The maid is the first person in your hotel. The guest encounters the result of the maid's work 10 times more often than the administrator. A poorly cleaned toilet or garbage in the center of the room can spoil the attitude towards the hotel once and for all!

The administrator must supervise the work of the maid. It is desirable to have a "replacement set" of maids - one working on weekdays, the other - on weekends. Optimal working day: from 10.00 to 18.00. Wishes for the selection of administrators and maids work for both large hotels and mini ones.

Maid Duties:

housekeeping;
change of linen;
control of serviceability of household systems;
reheating breakfast if the hotel does not have a restaurant.
Administrator Responsibilities:

customer support;
communication with the guest;
issuance of all necessary documentation to business travelers;
work with booking systems and internal systems of the hotel;
acceptance of payment;
filling in the reporting documentation;
participation in the preparation of breakfast;
cleaning the room in the absence of a maid.

Rules for administrators

All bad mood and personal problems remain behind the doors of the hotel.
Always keep a clean and tidy appearance.
Customers should be greeted standing up and with a smile.
Be polite, always express interest in everything the client tells you about.
Clearly know the advantages and disadvantages of each number.
Try to immediately calculate what problems may arise with this client and options for resolving them.
Know the set of the most frequently presented complaints and the model of your behavior in each of them.
If a guest has a complaint, there is no need to explain to him for a long time and in detail why this happened. It is better to quickly correct the situation (if it is in your power).
Before you say "no" to a client, try your best to say "yes".
Even if you initially know that you can’t help in any way, pretend to be active in solving the problem.
Not a single remark of the client should be left without attention.
In any situation, remain calm and calm and do not raise your voice.
There are no unsolvable problems.
Before calling the office, try to solve the problem on your own.
Try to remember and recognize the guests.
It’s good if, when addressing a guest, you call him by his first name and patronymic.
Be aware of the events taking place in the city in order to always be able to help the guest organize his leisure time.
If you know that you do not have sufficient information about the city, then be able to quickly find it.
The customer in front of you is always more important than the potential customer on the phone. If a client is standing in front of you and the phone is ringing, do not be distracted by the call until you have finished talking with the guest. If he has time to wait, he himself will offer to pick up the phone.
Never speak ill of your superiors or the reservations department in front of guests.
Be polite.
If the client is nervous and raises his voice, there is no need to argue with him. Listen calmly and silently until he speaks. After that, promise him that you will try to solve the problem and let him know the result.
When the guest leaves, wish him a happy journey.
If you know how to improve the activities of the hotel and administrators in particular, report it to the management.
These rules must be strictly followed.

HOTEL MANAGEMENT

Your hotel should be managed by a specially hired and well-trained manager (like a captain on a ship). Everything depends on him, although it is difficult to outline the clear boundaries of his work. His duties range from supervising a maid to doing laundry by hand. Any hotel needs a manager, as they usually pierce on trifles. The manager is responsible for organizing all the internal processes of the hotel.

A collective portrait of an exemplary manager: a woman or a man, with high responsibility. Punctual, meticulous, stubborn, skillfully communicates with all the hotel staff (rarely encounters clients), is able to make non-standard decisions, must have a higher education (maybe a non-core one).

If you have a mini-hotel (7-10 rooms) - it makes no sense to keep your manager, the management company will offer you a good specialist for a part-time job. Thus, you will save on your expenses and will not lose quality.

The average age of a manager is 25-35 years old, when the brain is not yet ossified and is able to generate ideas. It is necessary that the positions of the manager in the work are shared by the people around him.

"Remember, the manager is the person who nullifies customer complaints, helps the hotel avoid losing customers. A good manager is saving you money."

The occupancy of hotels, on which your personal earnings depend, also partially depends on the manager.

Occupancy is the percentage of the maximum number of days a hotel can operate in a given month. For example, let's take a hotel with one room. There are 30 days in a month. Let's say that the room worked for 20 days, it turns out that the occupancy rate is 60%. Take a hotel with 20 rooms and a month with 31 days. 100% occupancy: 20 times 30 = 629 days. On average, each number worked for only 17 days, hence we get: 20 times 17 = 340 days. 340 divided by 620 and multiplied by 100, we get 54% occupancy.

Attention, do not let yourself be deceived by another management company - consider the% occupancy.

Our management company guarantees 85% occupancy per year (at average market prices).

With a good occupancy, you will actively earn additional services (mini-bar, taxi, etc.). If you have a good percentage of occupancy and low prices, do not rush to raise them - earn on an additional service. Once again, do not forget - personnel decide everything. Contact the management company and you will have a stable occupancy rate. Self-operated hotels only reach a maximum of 69% of occupancy. There is time to think!

What to choose: rent or management?

The best way to make regular profits is to rent or manage your hotel. At the same time, both the entire object and its part (parts) can be rented out.

Renting is the renting of a certain number of rooms for a certain price, which is negotiated in advance.
Management - housekeeping in a hotel for a fee (%).

Pros of renting:

Monthly payment schedule.
All expenses are borne by the management company.
The owner receives money a month in advance.
The owner does not spend money on management, taxes and advertising.
Management benefits:

The costs of management, maintenance and taxes are borne by the owner of the hotel, but the management company optimizes them.
The management company bears the costs of advertising and development.
The management company gives a good percentage of hotel occupancy.
Advantages of the Management Company (us):

It has a network of hotels, which means it provides a wide choice for the end consumer.
Saves the client from independent search.
Provides highly qualified managers who communicate between the hotel and the client.
Optimizes taxes.
Earns you money from the first day of work.
Management is 30-40% of the hotel's income.

"You should not quarrel with the management company, as it is she who shares her clients with hotels. You can lose both clients and the management company at the same time."

Is 40% payment for the services of a management company a lot?

We believe:
Your maximum customer occupancy at independent work equal to 70% (80% in summer, 60% in winter).
Your minimum advertising and commission costs to travel agencies is 20%.
The staff and hotel management costs are 10%.
Taxes - 6%.

Total - despite the fact that everything is debugged - you get 36%

At the output, 70% - 36% = 34% - this is your net profit.

If you contact the management company, then the hotel occupancy increases to 82.5% per year.
You give 35% to the management company.

Total: 82.5% - 35% = 47.5%.
Tax expenses on your part - 3%.

Output: 44.5% - Your net profit, which is 10.5% higher than you could earn on your own.

"Objectively, it turns out that working with a management company is the most effective growth of your funds."

SERVICE PART OF THE HOTEL

Hotel technical support

Any hotel is subject to depreciation. The key to successful and long-term operation of the facility is the high-quality construction of the building itself and its interior decoration. Simple, beautiful and reliable - the success of your hotel business directly depends on this.

The two main problems that every hotel faces at one time or another are electricity and water. Someone must certainly monitor the health of the bathrooms and boilers in the hotel. (Girl administrators are not technical specialists for you). For these purposes, you need a special person who would know the hotel for a long time and prevent water leakage, leading to leakage of the money itself from your pocket.

It is advisable to keep your permanent technician if you have more than 30 numbers. Hiring a specialist from the management company for part-time, you will significantly save your money (if there are up to 30 rooms).

The duties of the technician include daily inspection of bathrooms and pipes. A hotel is like a submarine: a small leak can lead to disaster. Remember, with good repairs, pipes rarely leak. Attention, the technician must be able to go to the place at any time in case of emergency. Be sure to specify this item when applying for a job.

A hotel in poor condition will be difficult to sell to both the investor and ordinary customers. Consider: in the summer, a room costs about $100. In case of a "flood", you will not only not earn this money, but also spend even more on repairing equipment in the hotel.

"Quality repairs are not always expensive. Don't be fooled!"

You can always do it qualitatively, reliably and relatively inexpensively. We can organize all repairs at the lowest prices in town or make an optimal estimate. But then, you will look for performers (on your own).

Our repair terms are standard, in order to avoid quality degradation.

With us you always optimize your expenses!

ADDITIONAL SERVICES

Remember, with good occupancy, you will activate the work of additional services (mini-bar, taxi, etc.).

You can organize breakfasts, lunches and dinners, or just breakfasts at the hotel. If you don’t have a chef on staff, arrange with a food delivery service and work with them for %. You can increase the price of food in your hotel by 20% of its original cost.

The mini-bar can also become your assistant. Small refrigerators with sweet and soft drinks can be equipped in every room in the hotel. Juices, soft drinks, beer and other low-alcohol drinks are especially popular in summer. Strong alcohol is sold only under a license, which can be obtained, but it will take time and money. Therefore, only large hotel complexes offer this service.

We recommend that breakfast be included in the room rate. It must be complete, able to feed any man or woman of reproductive age. If you do not have your own chef, you can use porridge for breakfast fast food, cuts for sandwiches, serve juices, coffee or tea, feed yogurt or eggs. The main thing is not only to feed the client, but also to present it beautifully. Your hotel should become for him an aesthetic center, a museum, and not a hospital where everything is done only for practical purposes: to eat so as not to die.

Another important additional service of the hotel is tourism. It is appropriate to open your own travel company if your hotel has more than 100 rooms. In other cases, it is better to conclude an agreement with a third-party travel company and receive your own percentage (usually 20%). You can organize sightseeing tours around the city or suburbs, as well as special tours for individual objects.

Taxi can also act as an additional hotel service. For transportation of clients, it is easiest to negotiate with a large taxi company. For example, ours.

The hotel must have Internet: landline or WiFi. Wi-Fi will be easier and more affordable.

Also in the hotel you can sell personal hygiene products, slippers and bathrobes.

We recommend to make a part (at least half) of the above services free of charge for the client, slightly increasing the cost of the room itself. An additional free service is appropriate to voice in commercials.

Remember: most customers do not like the "rat-mongering" and "poor-mongering" on the part of hotels.

"Don't forget the nice free lollipops at the reception. A good customer can get a towel or slippers as a gift."

"The greed of the fraer ruined, or the miser pays twice." This is not about you!

Legends and myths of the hotel business

In the hotel business, as in any other, there are many myths that not only beginners believe, but even sometimes gurus. Here are the most important ones:

• Hospitality - profitable business. But any idea can be screwed up without competent management. Now the most effective method use of real estate - under the hotel. It is more profitable than building and maintaining business centers or shopping malls, if you organize the hotel correctly.
• "I will run the business myself and make more money than with a management company."
• Maybe someday you will come to this ... But if you do not have experience and flow, driving on your own you will only lose time and money.
• “I will hire a person for a salary of 2,000 euros, and he will check in the whole hotel for me.” If there were such specialists, they would have opened their own hotels long ago. Although it is not difficult to fill an inn, see paragraph above.
• “I will advertise on the Internet and highly qualified personnel will come to me.” If it were that simple, recruiting agencies would have suffered losses long ago. Remember - cadres decide everything, but there are no irreplaceable people.
• If you think that the design and quality of repairs do not matter, the hotel business is not for you.
• "I can always sell the hotel as a ready-made business." You are right, but in the event that it really works and makes a profit. We often had to witness how people sold a hotel with 7-8 rooms in the city center: empty, without customers and as a ready-made business. At the same time, it is a shame to name the price for it out loud, when translated into numbers, the payback of this hotel is over 20 years. Such hotels are sold for years until the owners lower the prices to adequate ones. You can sell a hotel if you make a good offer. The client must recoup it in a maximum of 7 years.
• "Winning is harder than winning it." When everything is in order, people relax and lose control. Don't stop there. Don't forget about your friends: reconnecting is very difficult.

Weaknesses and common mistakes
"Where thinly there it breaks." Each hotel business (however, like any other) has its thinnest point - it's customers. There are never many of them. And the basis of any marketing is not only to attract customers, but also to keep them.

Errors:

Client

• If a client came to you once, he will come back again. If a travel agency has sent a client to you, it will do it all the time. It will not become a permanent phenomenon if you do not have a hand in it.
• The most erroneous opinion: "I'd rather earn in the summer, and in the winter I'll be empty." The hotel must operate all year round. In the hotel business, summer is 5 months and winter is 7 months. If you work only in the summer, you lose more than half a year. The client who came to you in the summer may not come next summer. And finding a new one will cost you three times more than keeping an old one.
• You shouldn't have a class division. Try to ensure that your customers have the same income.
• If you are actively loaded by travel agencies, corporate clients, respect them - prepare accounting documents for them for accounting, this is very important for them.

Advertising

• You start advertising by looking at the result. Rule: "Advertising should be given based on clear customer market research." We do not recommend advertising in non-specialized printed publications (in collections of all companies). The probability that you will be found there is low. Do not place ads in glossy magazines if these ads are non-image.
• Starting an advertising company - think about who exactly you can offer your services to. Today there are more than 450 hotels in St. Petersburg. If you want to offer yours as 451 - come up with favorable conditions on your part, otherwise you will end up in long queue waiting.

Hotel

• Correctly calculate the number of staff. (The main thing is that the number of staff does not exceed the number of hotel rooms). Calculate how many rooms your maids and receptionists can serve. According to our calculations, one maid can serve at least eight rooms per shift, and the administrator - ten.
• Feel free to lower the price, as your main indicator of wealth is hotel occupancy.
• Feel free to raise the price for peak dates such as New Year. Try to adequately respond to the flow of people.
• Do not double book. Don't be greedy and don't take on more customers than you can handle. This will kill your reputation.
• Don't forget that the most weak spots in the hotel - it is electricity and water. The monetary losses in the event of an accident are incommensurable with the savings on high-quality plumbing and electrics.
• Don't skimp on staff. If you are not satisfied with your employees, contact the management company, it will solve your problems.
• Do not follow the lead of junior staff. There will always be a replacement for them.
• Try to keep your occupancy percentage always as high as possible. If 70% of the rooms are booked at high prices, let the remaining 30% be at average prices. Do not forget how to make money on occupancy.

One of the most popular and interesting business ideas is the opening of a mini hotel. But to implement this idea, you need to know a lot about creating this type of business. We will tell you about all this in the article and point out all the charms and difficulties that you will encounter during the development of the hotel business.

The hotel business is prestigious and always attracts investors. And this is an ideal option if you have an idea, but there are no funds to implement it, because this type of business pays off quickly enough.

What documents are needed to open a hotel

So, let's begin. You have an idea to open your own mini-hotel. First of all, you need to prepare a package of documents, register your business in order to remain an honest citizen and conduct business in accordance with laws and regulations. Main list of documents:

• if you are the owner of the premises, you will need a document that confirms your ownership;
• if you plan to rent a room, then you will need a document that will indicate that you really are a tenant;
• to open your business from scratch, you will need to issue entity or IP;
• since you will be dealing with people, there will not be many instances here: first of all, you will need to obtain a conclusion from fire, sanitary, environmental, technical safety;
• business implies the introduction of various paperwork - these are all legal aspects, as well as accounting, cash transactions, so you will need to conclude agreements that will confirm the existence of work with counterparties such as lawyers, economists, accountants;
• advertising permission - important point, which is often forgotten by novice entrepreneurs.

License to open a hotel business

After reviewing the list of documents, the question immediately arises: “What about the license?”. According to the law of the Russian Federation, a license to open a hotel business is not needed, everyone can open a mini-hotel, if only he has enough funds, knowledge, competence and skills to help him organize all the necessary measures.

Types of inns and hotels

And so, you still decided that this is exactly what you dreamed about - to open your own mini hotel. In order to simplify your work, let's look at the main classification types of the hotel business:

• classic mini-hotel;
• small hotel;
• resort-type mini-hotels;
• roadside hotel or motel;
• mini-hotel, which is located in a private house;
• one of the most popular is the hostel.

How to open a mini hotel

First of all, you, as a novice entrepreneur, need to understand that a mini hotel differs from ordinary or large hotel complexes in the number of rooms, the type of rooms, the area of ​​\u200b\u200bthe rooms, and the amenities in the rooms.

There are several types of rooms and organization of the layout of the mini-hotel. It can be made according to the type of hostel (one room for 6, 8, 12 or more beds can be either of a general type or divided by gender) and hotel rooms, which provide for the availability of amenities in each room. True, it can also be done according to the type of family apartments, where the bathroom is shared by several rooms.

Choosing a place for a mini hotel

Considering the variations of the locations of your mini hotel as a business, you should proceed from the fact that it should be convenient for your guests to get to it. First of all, look at the distance to the nearest railway stations, airports, stations. Most guests choose hotels directly with these places because it is convenient.

If you want to focus on proximity to the center of attractions, then you should choose a hotel in the old part of your city, such mini hotels are in great demand among tourists.

Very popular are mini hotels within walking distance to the subway, if there is one in your city.

Opening a mini hotel step by step

Below is step-by-step instruction creating a mini hotel as a business:

1. Room selection. You should decide which type suits you - buying real estate or renting premises. In both cases, if this is a residential building, you should take care of the neighbors - whether they will mind if there is a mini hotel next to them. Believe me, this is important so that in the future there will be no problems with this.
2. To open a hotel in a residential building, it is easiest to buy premises in a new or unfinished building, then you will avoid the resettlement procedure. The following are the stages of paperwork for registration and redevelopment. The premises that you acquire will need to be removed from the housing stock.
3. When creating a project, you will need to confirm that your premises comply with all GOSTs, standards, and regulations that are prescribed in the Civil Code of the Russian Federation.
4. When making repairs, first of all, agree on all the precautionary standards that are necessary for the fire inspection and the sanitary and epidemiological station you have taken into account with the designer. If there are any controversial points, it is worth correcting them at the time of planning. The replanning procedure at the time of registration with the chief architect of the city or district can add a lot of trouble. Better to minimize the risks.
5. When designing your hotel as a business, the number of rooms will be an important point. If it does not exceed 50, then they usually register their activities as an individual entrepreneur. In other cases already LLC. In order to understand the procedure for registration, contact the tax office, where there are samples for filling out all documents. If you do not have time for this procedure, a specially trained person can issue an IP or LLC for you. This procedure provide both consulting agencies and those who are engaged in outsourcing.
6. The next step is to purchase the necessary furniture and other household appliances. Here you need to approach responsibly and plan how many and what kind of rooms you will have in your mini hotel. The standard set is bedside tables, beds, a wardrobe, a table, chairs, a dressing table, etc.

Necessary little things

A responsible owner of a mini hotel will always take care of the comfort of his guests, so do not forget about important details. Curtains in the bathroom, napkins, bedside lamps, slippers, bathrobes and other little things create a feeling of comfort and care for guests. It is always a pleasure to return to this hotel.

Staff for mini hotels

One of the most important moments is the selection of personnel. Many owners make a terrible mistake - they create excellent living conditions, but do not attach much importance to how well and responsibly they approached the recruitment.

Practice shows that personnel should have the following set of qualities:

• responsibility;
• tolerance;
• punctuality;
• literacy of speech;
• neat look;
• performance;
• decency.

Given these factors, it will be necessary to hire:

1. directors - an average salary of $ 800 per month;
2. administrators - there must be two of them. Average salary $500 per month;
3. cook - average salary $ 600 per month;
4. maids - it is best to take 4 people. The average salary is $300 per month;
5. a security guard or to conclude an agreement with a security agency - the average cost per month is around $ 200.
6. Accounting and all legal services a private person or a consulting agency can provide you. The cost of this service will cost you about $ 300 per month.

Work organization

The organization of the work of a mini hotel is the correct distribution of responsibilities between your staff. To do this, you need a director who will directly control the delegation of authority to all other employees. You also need to calculate the number of staff that is needed to service your mini hotel.

Marketing

AT modern world Marketing plays a very important role. Proper marketing is already more than 50% of success. How to successfully create a marketing strategy? Based on facts and statistics, more than 80% of potential guests of mini hotels are looking for accommodation on the Internet.
You need to research the market and be sure to create pages and ads on popular pages like Booking, Oktogo. It is also worth placing ads on Yandex, on Google.

Do not forget that you can use the services of the media or distribute leaflets in crowded places - near the metro, in shopping centers, near bus stations and train stations, and you can also agree to leave business cards in various cafes.

One of the most popular is. Popular are Vkontakte, Instagram. We advise you to try to monitor famous bloggers and their statistics. Perhaps one advertising publication will give more results than a month of handing out leaflets.

Possible risks

The greater the risk, the higher the probability of earning. This is one of the laws of economics. No business will bring profit if it does not have risks. Therefore, in order to be ready for anything, you should also familiarize yourself with the list of risks that you may encounter during the opening of your mini hotel. The main risks that an entrepreneur may face:

1. Lack of clients.
2. Rising prices for utilities.
3. High equipment costs.
4. Great competition in the market.
5. High labor costs.

Important points in the arrangement of the hotel

Creating a mini hotel as a business has a lot of nuances that will create the atmosphere of a home and that visitors often notice. Points that should be given more attention and control in the arrangement and further maintenance of your mini hotel in order:

• is the availability of drinking water. This directly applies to both the presence of water in the rooms and in the hall. Usually put a cooler, it simplifies the task.
• this is the cleanliness of the rooms and the main reception, as well as all corridors and closets. An important rule is order everywhere and always. Do not think that only rooms for rent should be clean. It's a delusion. Absolutely the entire hotel must be in perfect order.
• this is the serviceability of fire equipment - not only is this a safety measure that is necessary for your residents, staff and yourself, but constant monitoring will protect you from possible fines from the fire inspectorate.
• it is the serviceability and storage in a clean and orderly manner of all means for cleaning and maintaining your premises. Let your staff know that cleanliness is the golden rule.
• it is the tidiness of your staff. The staff of your mini hotel is your business card.
• this and spotlessly clean towels, bedding and other accessories for hygiene and comfort.

Where to look for clients and how quickly a mini hotel will pay off

Let's take a closer look at where to look for customers and what methods you can use to attract an audience. It is worth noting that the important point is to create your own website. You can contact a private office that is engaged in the professional creation of sites. But before that, think about what you would like to see on your site, what it should be like, and what information should be posted.

It is also worth thinking about creating an email for your mini hotel, this is really important. You can also attract customers with the help of various promotions for numbers or additional services. For example, free breakfast when booking a room for more than 5 days. Why not? This is a nice bonus, and besides, it will be an advantage in choosing a hotel or room type over competitors in the hotel business.

When will the mini hotel pay off?

In order to answer this question, it is worth summing up the main cost items when creating a mini hotel:

1. The purchase price of living space for the creation of a mini hotel will be approximately $ 340,000.
2. Remodeling a space, creating a plan for your hotel, and redecorating up to 20 rooms will cost at least $20,000-$30,000.
3. As we have already said, the rooms must be equipped with all necessary appliances, as well as furniture, which in total will cost the hotel no less than 15,000 - 20,000 dollars.
4. We strongly recommended that you take care of the little things. The total costs that the hotel will incur in the amount of 2,000 - 3,000 dollars.
5. Labor costs, outsourcing services provided, as well as additional expenses and payment of utility bills will be at least $ 4,000 per month for your mini hotel.

Thus, we have summed up the costs that you will incur when creating your mini hotel as a business from scratch. Now let's calculate how much profit you will receive from it.

Assume that on average a hotel will be 80% occupied for the most part. Thus, the estimated cost of living per day will be 30 dollars. For the month, the total total profit will be $9,000, and the net profit, including all costs, will be $5,000.

Thus, based on the calculations of long-term costs and profits, we can draw the following conclusion: a mini-hotel, as a business that you create from scratch, will pay for itself in 2.5 years (but this is without income tax).

If you take into account income tax, then on average you will have to pay, based on our calculations, somewhere around $ 29,500 per year, which in turn will extend the payback of the business by another 5 months.

In total, the mini hotel will pay off in 2-3 years after its opening. This is a good payback result. money invested in starting your own business. Because, on average, statistics show that hotels often pay off within 5-6 years, but renting out for office space is generally up to 15 years.

Features of the hotel business

It is worth noting that the hotel business is not as simple as it might seem at first glance. It has many of its pitfalls and features that are well worth exploring.

Demand for mini hotels often depends on the season. However, the season may vary depending on the location of your mini hotel. If this is a resort seaside town, then your season will be in the warm season, and in winter the demand will be clearly less. The situation is opposite with skiing.

If you decide to open a hotel in a big city, then seasonality plays a lesser role. A large flow of people is always inherent in capitals and megacities. These are visiting people on business trips, these are just workers (if you opened a hostel), these are incoming students and just tourists who want to get acquainted with the sights of your area.

There are many loopholes and ways to save money in the hotel business. It is not necessary to buy the most expensive products and towels, a high price does not mean quality, you can agree with suppliers that you will buy regularly and in bulk, and in return they will give you a discount.

You can also arrange, for example, with a nearby cafe to prepare breakfast for your guests. Thus, you will save on equipment costs, as well as on paying part of the utilities and you will not need a cook. It is worth considering this option, perhaps it will be more suitable for your mini hotel.

The relevance of the idea

The relevance of this case lies in the fact that the hotel business is a prestigious, promising and profitable business, which many entrepreneurs consider very profitable. In addition, this is the dream of many people. So why not implement it? Hotels have always been, are and will be in demand among the population, since there is a need for a place to stay for any type of travel.

Evaluation of business ideas pros and cons

Considering the pros and cons of opening a mini hotel, it is important to consider all of the above factors. Thus, it can be summed up.

1. Promising, prestigious, profitable business idea.
2. If you are a building owner, this option is very beneficial for renting out your space.
3. Great demand in the market. People will always rent housing.
4. There are many different tricks in the hotel business that can help you save money.

1. If you buy a room, you immediately incur large costs. It also increases the payback period of the business.
2. Like any other business, opening a mini-hotel has certain risks.
3. Since demand generates supply, there is quite a lot of competition in the real estate rental market.
4. There is a risk of poor organization of the work of the hotel itself. This will already depend directly on you and your staff and will speak about the competence of employees.

There are risks, just like in any other business. But, they can be minimized if you correctly approach the compilation, calculate the initial costs.

Now, in connection with the law on mandatory classification, when some mini-hotels will inevitably close, creating or buying a business in the hotel industry is a good time. With proper attention to advertising and building a good reputation, the period of the 2018 FIFA World Cup will make a good return on investment.

Among the entire hotel business, the mini-hotel format is the most optimal for both entrepreneurs and city guests. Their average payback takes 6-8 years with proper business management.

Mini-hotel as a business: what is their special charm and what you need to consider when opening, we will consider in our article.

Mini-hotel is

As the name suggests, this is a small hotel. Technically, a mini-hotel is a means of accommodation with up to fifty rooms. The rooms of mini-hotels in most cases are designed for one or two people with the possibility of extra bed. Bathrooms can be located both in each room and in the corridor for several rooms. The greatest demand is for three-star mini-hotels designed for the middle class.

“In life” mini-hotels, as a rule, consist of five to ten rooms. To maximize the target audience, entrepreneurs offer both suites and economy class rooms. In many mini-hotels catering is organized, guests are offered breakfast, which is included in the price.

In general, a mini-hotel is an intermediate link between a hotel and a hostel. It offers high-quality service and quality rooms, while the “mini” format is a guarantee of silence and even some comfort.

A mini-hotel in the conditions of Moscow can become a profitable business, later growing into its own chain. Below we will look at how to open a mini-hotel: premises, paperwork, laws and prohibitions - the whole thorny path towards profit.

How to organize a mini-hotel: location and choice of premises

The popularity of the mini-hotel is influenced by its location: proximity to the city center, metro stations and busy roads. The location will also tell the target audience. Basically, the format of quiet, medium-priced mini-hotels is suitable for traveling couples, applicants with parents and business travelers. Accordingly, it makes sense to locate mini-hotels in the historical part of the city, close to major educational institutions, business centers and industries.

The first option, which we will immediately abandon, is the purchase of land and the construction of a separate building. Why not? Firstly, the search for the necessary empty space in Moscow is a protracted matter. Secondly, the registration of ownership of the land, the plan of the future building, the conduct of communications and their design is the path of greatest resistance.

The best option for a mini-hotel would be to rent or buy several apartments, a communal apartment or part of a former hostel, located on the ground floor of the building. An important condition is the mandatory transfer of real estate to non-residential stock and the provision of a future mini-hotel with a separate entrance. The hostel and communal apartment, due to the initial design, will require less redevelopment costs. All design changes must be agreed with BTI.

The search for premises is now complicated by a bill seriously considered to ban mini-hotels in residential buildings. Therefore, we advise you to carefully read it, so that if it comes into force, you do not have to transfer or close the business.

Classification and registration of a mini-hotel by law

The option of creating a “gray” business in the light of new laws on the classification of hotels and other accommodation facilities, please consider invalid. Therefore, you will have to go through the registration of a legal business. So, what documents are needed to open a mini-hotel?

The step-by-step registration of a mini-hotel looks like this:

• Registration of IP and tax registration. For this business, a simplified taxation system is suitable.
• A cash register is registered with the tax office.
• Documents for the property located in the non-residential fund or a lease agreement are provided.
• Then passing inspections of sanitary, fire, technical safety. The result of the checks is the permission of Rospotrebnadzor to place a mini-hotel in this room.
• Conclusion of contracts with organizations working on outsourcing (garbage disposal, Maintenance, collection, laundry services).
• If you plan to sell alcoholic beverages, which will be a good source of additional income, you must obtain an appropriate license.

Cherry on the tart - passing the mandatory classification and entering the mini-hotel in the register of the Ministry of Culture.

Issue price

The most demanded, as we have already said, are three-star mini-hotels. However, even in the case of a luxury mini-hotel, it is worth remembering the high competition in the market. Especially among similar establishments located in the center of Moscow. Therefore, when setting prices for services, you should familiarize yourself with the price list of competitors.

The optimal balance for a new business without a client base is reduced prices with a high level of service. If an entrepreneur decides to buy a mini-hotel in Moscow, then there is an opportunity, thanks to a recognizable name and an established client base, to increase the cost of living.

Also, when opening a mini-hotel, it is necessary to take into account such a factor as the seasonality of the business. High season lasts from May to October, low - from November to April. To attract tourists in the low season, it makes sense to develop a system of discounts and bonuses.

The organization of additional sources of income is an important part of business planning. Possible options- almost unlimited number. Some of them: opening a bar at a mini-hotel, organizing excursions, cooperating with taxi and food delivery services.

Catering and staff recruitment

The format of the hotel involves meals included in the cost of living, mini-hotels are quite free with this item. Basically, guests are offered breakfast, as entrepreneurs themselves report, organizing lunches and dinners does not pay off. Often, breakfast is ordered at a nearby restaurant, or is made up of products that do not require complex preparation. The maintenance of a full-fledged kitchen and a cook is unjustified.

For the efficient operation of a mini-hotel, a few administrators and maids are enough. Mini-hotel suggests high level service, for which, first of all, the staff is responsible. This must be taken into account when hiring employees and organizing their work.

The specifics of opening a hotel business in resorts requires a particularly careful weighing of the stage-by-stage scenario of action. Even with increasing demand for Russian seashores, the hospitality industry is highly volatile. And the seasonality of the enterprise gives rise to great doubts about the possibility of obtaining greater profitability. In this article, read about how to draw up a business plan for a hotel by the sea, read the example given and calculate your strength based on it.

Hotel and restaurant business is one of the most difficult areas in business. A simple buying and selling scheme does not work here. How well you define target audience how correctly you choose the location, how competently you build advertising campaign, and the success of the enterprise depends on many other factors.

Today it is difficult to imagine a major undertaking without a clear and comprehensive financial plan. In the hotel business, as in other areas, it is necessary to consider the level of workload of the enterprise, which is extremely difficult to predict. However, there are some average indicators from which you can and should build on.

The main feature of the hotel business on the sea coast is the uneven workload of the hotel. In the summer, an ordinary resort hotel has no end to clients (provided that you present yourself correctly). Between October and early May, such hotels either cease to function or take steps to reduce staffing, costs, and practically reduce activity to a minimum.

What costs need to be taken into account

Of course, you can choose for yourself a special service policy, pricing policy and focus on wealthy citizens. But in this article we will give a list of the necessary minimum, without which no self-respecting hotel can exist.

Expenditure:

• Company foundation
• Buying or renting real estate
• Employee payroll
• Redevelopment of areas
• Rough and fine finishing
• Room design and interior design
• Catering, cleaning and room maintenance equipment
• Furnishings
• taxes
• Hotel promotion
• Utility costs and monthly supplies

So, we need to open a hotel in a resort town. For example, let's take the city of Kerch in the Crimea and start from the realities of such a city. In our "standard" hotel there will be a minimum service: free internet; maintaining the proper condition of the room fund; possibility to provide an iron and ironing board; buffet on the ground floor and a shop.

Premises for a mini-hotel by the sea

In this example, we will rent a room. The mini-hotel will be designed for 20 rooms, 3 of which are deluxe, 9 standard double rooms and 8 single rooms for guests. To open such an institution, we need an average of 500 m2.

The success of your business depends on the choice of location. We will choose a building located 30 minutes from the coast. You can get there by public transport in 10 minutes. There is a parking place for cars (because some of the guests come by their own transport). Let's put on rent payments 200 000 rubles monthly.

Here we note that you may prefer a room with a smaller footage, but it should be borne in mind that, according to the norms, one guest should have at least 15 square meters of room area. The building must be equipped with good ventilation, hot water supply, etc.

We will take into account the fact that you may have to restrain the price at the first stage of the development of the business. Therefore, we propose to take into account the following figures: Suite - 4400 rubles per day; double room 3200 rubles; standard single room 2000 rub. Let's calculate the average cost of a room - 2900 rubles. per day. Our hotel can accommodate up to 32 people at a time. The occupancy of the hotel on the sea is extremely uneven. 4 hot months it will be up to 100% (let's take 90%), and in winter it can decrease significantly.

For 4 months, the company's income will be about 10 million rubles.

Credit

We will need to take out a loan for rent, organizational issues, the arrangement of the hotel and its advertising. The loan amount will be 11,600 thousand rubles. Let's take it for 15 years. For the purchase of furniture, appliances, sanitary ware and others, we allocate an amount of 5 million rubles. We will need to equip common areas, as well as all technical areas - 1.8 million. Opening a company, obtaining permits and legal services 100 thousand rubles.

In the current environment, promoting a business on the Internet has become a necessity. We will set aside 200 thousand rubles for the opening of our own website and other promotional products. Don't forget about unexpected expenses. This is something that was accidentally forgotten; bureaucratic costs; loss and damage to part of the property, etc. We will lay down expenses for unforeseen circumstances of 700 thousand rubles.

Employees

When calculating your business plan for a hotel by the sea, you will need to study the level of wages in your city. What staff do we need:

• Director with a salary of 30,000 rubles.
• 2 administrators at the reception in 2 shifts - 2 x 17000
• 2 cash tellers - 2 x15000
• 2 sellers in the buffet - 2 x 16000
• Maid, cleaners 5 x 14000
• Armor specialist - 17 thousand rubles.
• Advertising manager - 18 thousand rubles.
• Accountant for 0.5 rate - 17,000 rubles.

The total salary fund will cost 250 thousand rubles. every month. Let's not forget about taxes on this amount (about 40% of the payroll) - 100 thousand rubles.

The taxation system will need to be chosen together with the accountant. We will assume that the choice will fall on the "simplified". It is important to take into account the seasonality of the enterprise. We will allocate 15% of the proceeds to replenish the city treasury in the form of taxes.

It is not necessary to protect the institution with the help of a permanently in the service of a security guard. Today, more and more hotels resort to the help of private security companies, whose services are cheaper than the staff. We will allocate 15 thousand rubles. per month for these purposes.

After drawing up a business plan, you need to consult an accountant, but it is advisable to apply a simplified taxation system for such an area and pay 15% to the city treasury.

In addition, we will need some kind of protection of the enterprise. Maintaining a staff of security guards is very expensive, so we will contact the private security company to install a “panic button”. The price of their services will be 15,000.

In the previous paragraphs, we did not mention utility costs. The area of ​​our hotel is considerable, therefore, approximately 65,000 rubles must be provided. In addition, every month it is necessary to purchase consumables at the hotel - 30,000 rubles.

Monthly profit will be 1,317,500 rubles. For 4 hot months with a 90% hotel occupancy, you will earn 5,270,000. Use our example to form your business plan using a simple algorithm. And only after these estimates go to a professional estimator for detailing.

Encyclopedic reference: hotel - a building or part of it, equipped with rooms - furnished rooms - for temporary residence. Depending on the category, hotels provide additional services: security, cleaning, restaurant.

This article will be of interest to those who have decided to try their hand at the hotel business and are thinking about how to open their own hotel. We hope our tips will help you avoid common mistakes and lay a solid foundation for a successful business.

Step by step to success in the hospitality business

Step one: select format

Studies of the modern market of hotel services have shown that 60% of guests prefer to stay in large hotels, and 40% choose mini-hotels or "home" hotels. If you are taking your first steps in this business, consider opening a small hotel with 10-30 rooms in a non-residential stock (separate building) or a small apartment-type hotel (10-15 rooms-apartments in a housing stock).

In any of these cases, your competitive advantages will be more affordable than in large hotels, prices and home comfort, which is appreciated by many travelers and most business travelers.

By the way, in the category of mini-hotels you can open an elite Hotel - with exclusive decoration of rooms, exquisite design and personal approach to service. In terms of services, many of these hotels can be compared with luxurious 5-star hotels, but they are unlikely to receive an official “multi-star” rank - the requirements of GOSTs are too intricate.

step two: we form the material base

The answer to questions about how much it costs to open your hotel and how to make a stable profit depends on right choice premises. The most economical option is to rent or buy out a communal apartment (several apartments or a whole entrance) in a beautiful house located in a picturesque (prestigious) area of ​​the city. Infrastructure is extremely important - the proximity of public transport, shopping centers, restaurants, cafes. For official registration, a purchased or rented apartment should be transferred to a non-residential fund.

Another tangible item of expenditure is the redevelopment and reconstruction of premises. It is hardly possible to do without this, since any hotel must meet the strict requirements of the sanitary and epidemiological station and the fire department.

The interior is an important component of the success of your hotel and a significant expense. Even if you do not strive for luxury and exclusivity, you should not save on cleanliness and comfort - the better the materials and finishes, the lower the cost of cosmetic repairs.

As for equipment, in addition to furniture and interior items, you will need household appliances, safes, telephones, and, if necessary, a reception desk and a reception area.

Step Three: preparing a legal framework

Despite the fact that the hotel business is not subject to licensing, it will take you a lot of time to obtain numerous approvals and permits. It will be necessary to pass an inspection for compliance with GOSTs and standards in the water utility, fire supervision, energy supervision, the city administration, Rospotrebnadzor, the Department of Architecture and other authorities.

If desired, you can go through additional certification and classification of the Federal Tourism Agency to confirm the "star" of your hotel.

Where to get money?

Before considering whether a hotel is profitable, evaluate the required initial investment. Experts classify the hotel business as a type of entrepreneurial activity with a high entry threshold - from several hundred thousand to millions of dollars. If you are looking for investors or lenders, keep in mind that a small hotel has a payback period of 5-8 years.

Underwater rocks

One of the main difficulties is the formation of the image and the creation of a client base. At the initial stage, agreements with travel agencies will help you with this, which will provide recommendations and client flow, but will ask for big discounts.

Another important point is the selection of personnel. A mistake in choosing an administrator or maids can cost a good name and reputation.

Summing up

Opening your own hotel is an expensive undertaking, the implementation of which will require a lot of time and effort. A quick and low-budget start will not work. This type of business is suitable for those who are ready to wait for a stable profit for several years and sincerely love their job.