The Google Play Services app has stopped. Why did the play market stop. Samsung writes the application has stopped. The Play Market application has stopped - what to do. What is the Play Market Google play stopped what to do


It is still not known exactly what is the reason for the “Google Play Services application has stopped” error (google play store has stopped). The developers of the Android OS do not offer options to fix the problem. Therefore, users are looking for solutions, discussing possible options on the forums.

One of the main reasons for the error is considered to be incorrect synchronization of the smartphone and update servers. The symptomatology is:

  • When updating applications, the phone first downloads the necessary files to the local storage, and then unpacks and installs the new version.
  • The problem occurs at the stage of information synchronization - the servers have already posted new data available for download, and the phone is still trying to find updates in the internal memory.

Ways to fix the bug

Enabling "Download Manager"

First, check if you have an internet connection. Open your browser and try to navigate to any page. If everything is in order and the sites open, move on to other ways to solve the problem.

The next step is to activate the “Download Manager” system application in the settings:

1. Go to "Settings" Android.

2. Go to the Applications section.

3. Find the line "Download Manager" there and open it (if you cannot find the application, use the search in the settings).

4. Make sure the application is running - the "Stop" button should be active. If the “Enable” option is available, select it and activate the application.

Clear local data and cache

Deleting the update files stored on your phone helps you fix the “Google Play Services has stopped” error without affecting your personal data:

Google account reactivation

In some cases, reconnecting a Google account to Android can help. Please note that deleting an account means that all non-synced personal data (contacts, files, etc.) will also be deleted. Therefore, it is recommended to do, and only after that proceed to fix the problem.

So, the process of reconnecting a Google user account is as follows:

Done, account reactivated. Now you can check if the “google play store stopped working” error reappears. If this method does not help - go further in the text.

Reinstalling Android updates

Another way to overcome the bug associated with Google Play is to update the current version of the Google Play application or return to the standard version and then update to the latest one.

Google Play Services app update

If none of the presented troubleshooting options work, you can try reinstalling the problematic application using the APKMirror file archive.

At apkmirror.com, you can download the signed installation file of the Google Play app if for some reason your phone blocks downloading updates using standard methods:

Restoring factory settings (hard reset)

To fix the error, you can reset your phone to factory settings. At the same time - attention! - you will lose all the information that is stored in the memory of the mobile device.

A factory reset is performed as follows:

  1. Open "Settings" - "General settings".
  2. Look for "Backup and Reset" (or "Reset"). If your phone is running Android version 8 or later, go to System > Reset.
  3. Next, select "Reset settings" and confirm your intentions. If your phone has a PIN or pattern set, you will need to enter it to apply the changes.

More information about resetting can be found here:

Phone flashing

A rather dangerous, but effective way to fix errors is to flash the device. This process is laborious and requires careful preparation and understanding of everything that happens during the firmware. Therefore, it is recommended to use this option only when none of the previously suggested methods worked, and the “google play store has stopped” error interferes with the normal use of the phone.

For high-quality flashing, it is better to contact a trusted service center so that experienced specialists deal with the issue. Performing this operation on your own without a sufficient level of knowledge can lead to the phone not turning on at all and having to be sent in for repair. Also remember that flashing is not a warranty case, and is performed at your own peril and risk.

The "Google Play app has stopped" notification is caused by a problem with the Android operating system. The notification does not indicate the specific cause of the breakdown, so the article contains 13 ways to ensure that the problem is fixed.

User side troubleshooting

All tips are arranged in order from simple to complex. Both the very first and fourth points, or their joint implementation, can solve the problem. Therefore, read the information carefully and follow the recommendations consistently.

Since the Google Play Store is naughty even because of the elementary, first check the time settings and the network itself to which the gadget is connected.

Method 1: Check the date and time settings

Open the home screen of your smartphone or tablet:

Method 2: Checking the Internet Connection

Test the Google Play app on mobile data and Wi-Fi networks. When checking, it is desirable that:

  • the smartphone caught a strong, non-intermittent signal from a mobile operator 3G, 4G;
  • the router was in the same room as the smartphone, thereby eliminating the possibility of interference, such as a concrete wall, metal partitions, and so on.

To test Wi-Fi, do the following:

The absence of an error indicates several reasons for its occurrence:

  • a weak Wi-Fi signal could not load the application data, which provoked an emergency closure.
  • the application crashed with an error when trying to switch the smartphone to a mobile hotspot.

Do the same for mobile networks:

  1. Turn off Wi-Fi on the notification panel and make sure that "Data transfer" is also active there.
  2. Launch the Market and check its operation.

If the result is not successful, turn the smart grid function back on and proceed to the next step.

Working on bugs in the Google Play Store

Every Android app can be fixed, and the Play Store (Market) is no exception. You can clear the cache, reset the data, roll back the application to its original state, or completely uninstall and then install by updating to the latest up-to-date version. These steps will help restore the working state of the gadget.

Method 1: clear cache

In the Android operating system, for faster loading of the graphical component of programs, the data caching function is used. For the Google Play Store, it saves copies of interface elements downloaded from the Internet, which speeds up the download process.

When you receive the “Google Play app has stopped” error, there is a chance that there is a conflict in the system while processing the cache data. To avoid this, you can clear this data:

Method 2: Clear Data

The next step if there is a problem is to clear the market data. In the same section where you cleared the cache, click "Clear Data".

This function will reset all settings in the Play Market if they were performed (including security data for the device and personal settings). Other data (for example, "Payment Methods") will be automatically pulled from your Google account.

Method 3: Rollback to the pre-installed version

Reinstalling Google Play completely eliminates the problem if it is in this application. To reinstall manually, you must first uninstall it. Since many devices have pre-installed applications, the Play Market is one of them, and you cannot completely uninstall it without root rights. This is not critical, as you can do it easier:

After the reboot, you should check the operation of the stock version. When connected to the Internet, the application will request an update to the latest version. If there are no errors, feel free to update.

Method 4: Install the latest version

To install the latest version for the pre-installed Google Play, just update it in the application manager (where you deleted it). If you managed to completely remove it, then there are the following options:


Google Play Service Fix

The Google Play Store is associated with the Google Play Service application, which is responsible for running all Google services. If the error still appears after reinstalling the store, then you need to fix Google Services.

Method 1: Enable Permissions

Check if all the permissions requested by the app have been granted. For this:

Method 2: Clear data and uninstall updates

On the services settings page, do the following:

If the "Stop" button is inactive, you should go to the "Security and privacy" - "Device administrators" - "Find my device" section. In the next window, select disable administrator.

Radical decisions

If fixing two apps doesn't work, move on to drastic solutions.

Method 1: Delete and re-sign in Google account on the device

All Google programs use a single account and interact with it. Removing it from the device and then re-logging in can fix the error that occurred with the Play Market:

Method 2: Checking Your Disabled Apps

The method can help those who have optimized their smartphone and disabled pre-installed unused applications. There is a possibility that among them there is software that is indirectly related to Google services. Enable apps and then check for Google Play error.

You can find disabled applications like this: "Settings" - "Applications and notifications" - "Applications" - sorting "Disabled".

Method 3: VPN manipulation

If you use the VPN connection installed for your smartphone to access the Internet, try checking Google's performance directly, without it. If you have not used a VPN on your smartphone, you can do the opposite - install the appropriate application. This should be done even if there are no problems with access restrictions at your place of residence.

To install a VPN client bypassing the non-working Play Marketa:

Method 4: cleaning the hosts.txt file (for rooted devices)

Users of smartphones and tablets with root rights can clean the hosts file responsible for blocking resources and redirecting domains. Some installed programs may have made adjustments to the text file, which ultimately lead to the error of many Google services.

For the cleaning:

Method 5: Factory Reset Your Device

Resetting to factory settings means completely deleting user data and returning the device to the “out of the box” state. The procedure is not difficult, but before you do it, create a backup copy of your data:

To reset, do the following:

The deletion does not affect the data on the SD card. Additionally, on devices with Android OS 7.0 and above, you can save the “music” and “photo” data by unchecking the “Clear internal memory” checkbox.

After resetting Android to factory settings, activate the device and connect your Google profile. If there is no problem with Google Play on a clean device, but it appears after the recovery procedure, then you can do the following:

  1. Reset the device again, and when restoring, select the recovery process not “automatically”, but “manually”.
  2. Restore everything you see fit, except for application data.
  3. For a while, in the settings, cancel synchronization with applications.
  4. Check if Google Play is working.

If the error returns periodically, then use another Google profile as the main one, or completely disable synchronization in the old one, and enter the necessary data manually.

After installing software updates on Samsung Galaxy S3, S4, S5 and S6 smartphones, many users began to encounter the message "The Contacts application has stopped." This error appears when adding a new contact to the phone book and does not manifest itself at all in other situations. As a result, some users may not immediately notice the problem. What to do if you still encounter a similar problem, we will tell in this material.

Where does the error come from?

The exact reason for this error is not known, but many users noticed that it began to appear immediately after installing a new version of Android software. Since rolling back a version to the previous one is troublesome and not everyone will decide on this, we tried to find another effective solution. There are two ways to fix the "Contacts application has stopped" error, try them one by one to find out which one works for you.

How to fix the error?

The first and easiest thing we recommend to do is to clear the cache of the Contacts app and delete temporary data. This is necessary in order to return contacts to their original state and eliminate a variety of errors that may occur due to the accumulation of a large amount of temporary files and data. Please note that the phone book entries themselves will not be affected!

  • Open Settings and select the Applications category.
  • Find the Contacts app and open its properties page.
  • Alternately press the Clear Cache and Clear Data buttons.
  • Reboot your device and try to save the new contact again.

If the error is displayed again while saving the information, proceed to the next step.

Since contacts are stored in the device memory as separate files, errors may occur during the process of saving files to the smartphone memory. Some errors may be related to an incorrectly set date in the smartphone settings or a conflict in the date format.

  • Open Settings on your smartphone and select More.
  • Find Date and Time.
  • Depending on the default format, change it to an alternative - 12 hours or 24 hours.
  • Reboot your device and try to save the new contact again. As a rule, after these procedures, the Contacts application error will no longer bother you.

Probably the most common mistake among Android users is a crash in Google apps. Today we will talk about one of them: "The Play Market application has stopped." This notification constantly pops up when trying to download or update any application. You will learn what to do first with this error and what options will be useful to you.

What is this mistake?

A failure in the App Store can appear for a variety of reasons: an outdated version of the software on the phone, a clogged data cache, synchronization errors with a connected account on the phone. In rare cases, third-party programs and even viruses are to blame, which can block some system options.

Error in Android - The Play Market application has stopped

How to fix error in Samsung devices

This problem is very common on Samsung smartphones and tablets (Galaxy Tab, Grand Prime, etc.), which have their own proprietary version of Android OS. Next, we will describe a list of priority instructions, which, by the way, will suit the rest of Android devices. I will not write about the standard ones - restart the device, wait a bit, write to support, etc.

Check for updates

System updates are definitely an important part of your Android's stability. They contain fixes and improvements to many features. Be sure to check their relevance on your device.

Reset all Google services

The second step is to reset and erase all temporary data in "Google Play Services" and play market. This is done in the standard way:

Do not forget to perform a comprehensive cleaning of the device. For example, Samsung has a Smart Manager system cleaner. With it, you can optimize battery consumption, free up memory, RAM and check security settings. You can also use third-party utilities such as Master Cleaner.

Account sync

After all the cleanings, you need to check if there is a failure in the synchronization of the Google account and reconnect the account itself. Walk the path "Settings" - "Accounts" - Google. We click on the active account, after that you will be taken to the synchronization menu. At the top there will be three dots (menu), there is an item Delete account. records. Erase all data, after reboot, activate the account in the smartphone again. Such a reconnection will help to fully synchronize with cloud data. Try to use the store.

Use analogues

If nothing works out for you and the “Play Store application has stopped” error remains, the last option would be “Reset settings”, which will erase everything from the device. An extreme case would be a new firmware. If you have no time to do this at the moment, then you can safely use similar stores.

Article content

Samsung, it would seem, is a serious giant specializing in smartphones lately, offering its customers ideal devices! Oh no! If you are reading this article, then you are not all right. Quite often, users of this brand are faced with a problem when the interface starts to lag a bit, as a result of which an error of this format appears: "The TouchWiz Screen application has stopped." What to do in this case? Flash your phone? Take it to the workshop? Take under warranty, if it is still valid?

The problem can be solved independently, and it is not a fact that it appeared due to improper operation of the user himself. Most likely, this is a bug of the shell itself installed in your Samsung. In this article, we will tell you about several ways to solve this problem.

We reset the error by simply turning off the phone

We will proceed from simpler methods to more complex ones, so we recommend that you follow them in that order. If you have an error for the first time, then there is a chance to remove it by removing the battery.

Here's what we do:

  1. Without turning off the device, remove the battery from it;
  2. Next, press the power button (power), press for about 30 seconds;
  3. Put the battery back, close the lid, try to turn on the smartphone.

Why is this being done, you ask? With this method, we completely deplete the capacitors until they are completely discharged. After that, the phone's memory is already rebooting without any problems and interference.

After this procedure, we need to turn on our Samsung in safe mode (this procedure is temporary). Don't know how to do it?

For Samsung devices, the operation is as follows:

  1. Press the button Powerso that our device starts to turn on.
  2. Next, press and hold the Menu key, waiting for the device to boot into safe mode.

Did not work? Then we try another method.

  1. We press three keys at the same time - Home, Power and Menu, wait until our device turns on in the appropriate mode. Please note that in this case, the operating system will not load third-party programs. You can easily remove unnecessary and problematic applications.

If after the described steps the problem still remains and a notification appears with the text “TouchWiz Screen application has stopped”, proceed to the next step.

Enable disabled apps

It may be that standard programs and systems that are necessary for the correct operation of the device are disabled in your smartphone. To do this, we perform the following operations:

  1. Go to "Settings" of your Samsung and go to the tab "Application Manager";
  2. At the top of the screen, click on the item "Disabled"so that the system displays a list of disabled programs;
  3. Now we restore each one in turn and check if the error still appears or not.

We recommend restoring all at once to save yourself time. In most cases, the problem goes away after you follow these steps. If you still haven't succeeded, move on to the next step.

Clear cache and data

  1. Go to the "Settings" of your device, select the tab "Application Manager";
  2. Choose the parameter there "All", find the item "Contacts";
  3. Go to this tab, clear the cache;
  4. Then return to the previous menu, select phone settings there;
  5. Press the button "Clear cache and data".

Please note that after clicking this tab, all settings you created earlier will be deleted.

Clearing Touchwiz Cache

As a rule, any widget located on your screen can also be the cause. Try to remove them all first and restart your smartphone. If it does not help, then click "Settings" and go to the application settings. In the general list, find "Details" and click on "Touchwiz Screen". It remains only to clear the cache and restart your phone again.

If this method did not help, then you will have to do a full factory reset so that all user data is completely deleted from the phone. We also recommend that you check your OS version for new versions.

Samsung has been aware of this problem for a long time, and for most versions and skins, fixes have already been released that completely solve the problem. Just be sure to create copies, because all information from the phone will be deleted, that is, you will completely lose all contacts stored on the phone. In some cases, a full phone firmware may also be required, for example, if your version of Android is no longer supported by the developer.

If you get this error, and at the same time you cannot go to another menu item or the “Back” button does not work, and the phone seems to freeze, you can use the quick menu by swiping down and selecting “Settings” from the list. Users very often forget about this, although in many cases this method saves.

If we talk in general about the situation of users, then most often the problem occurs due to stopping applications, as a result of which a notification appears. And sometimes it is not the user himself who is to blame, because. he might not have disabled them, but additional programs that were installed from third-party services or various utilities to speed up the system, cleaning programs, for example, the same Clean Master.

Probably the most common mistake among Android users is a crash in Google apps. Today we will talk about one of them: “The Play Market application has stopped”. This notification constantly pops up when trying to download or update any application. You will learn what to do first with this error and what options will be useful to you.

What is this mistake?

A failure in the App Store can appear for a variety of reasons: an outdated version of the software on the phone, a clogged data cache, synchronization errors with a connected account on the phone. In rare cases, third-party programs and even viruses are to blame, which can block some system options.

Error in Android - Play Market app has stopped

How to fix error in Samsung devices

This problem is very common on Samsung smartphones and tablets (Galaxy Tab, Grand Prime, etc.), which have their own proprietary version of Android OS. Next, we will describe a list of priority instructions, which, by the way, will suit the rest of Android devices. I will not write about the standard ones - restart the device, wait a bit, write to support, etc.

Check for updates

System updates are definitely an important part of your Android's stability. They contain fixes and improvements to many features. Be sure to check their relevance on your device.


Reset all Google services

The second step is to reset and erase all temporary data in “Google Play Services” and play market. This is done in the standard way:

Do not forget to perform a comprehensive cleaning of the device. For example, Samsung has a Smart Manager system cleaner. With it, you can optimize battery consumption, free up memory, RAM and check security settings. You can also use third-party utilities such as Master Cleaner.

Account sync

After all the cleanings, you need to check if there is a failure in the synchronization of the Google account and reconnect the account itself. Walk the path "Settings""Accounts"Google. We click on the active account, after that you will be taken to the synchronization menu. At the top there will be three dots (menu), there is an item Delete account. records. Erase all data, after reboot, activate the account in the smartphone again. Such a reconnection will help to fully synchronize with cloud data. Try to use the store.

Use analogues

If nothing works out for you and the “Play Store application has stopped” error remains, the last option would be “Reset settings”, which will erase everything from the device. An extreme case would be a new firmware. If you have no time to do this at the moment, then you can safely use similar stores.

  • Amazon AppStore is a good service with many applications, however, the only negative is that it is aimed at the Western user.

While working, you suddenly received the message "Google Play Services has been suspended and cannot continue".

If you receive such an error message, there is no reason to worry. All you have to do is try to fix the situation.

The error in most cases is not related to your actions or device, but rather to data loss during installation.

There are many reasons why Google Play is not working, so let's discuss the different ways to fix this problem. As mentioned above, the reasons for the termination of services are not precise, as they are compatible with the characteristics of the data technology. However, as a rule, the configuration of the Android operating system changes. You can solve the problem with a few steps.

Method 1: clear the cache

One solution to the problem of closing services is to remove memory from the Google Play Services system application. To do this, go to "Settings" and select "Programs". Now you can select "Application Manager" and click on the "All" tab. Then find Google Play Services and click on it once - we will see the configuration options for this application. Select Clear Cache.

After successfully uninstalling this app, you will need to restart your smartphone to prevent future errors.

Method 2: Reset app settings

To reset app preferences, go to settings using the same method as before and go to the "All" tab. Now find the “More” sign in the upper right corner of the screen and click on it. Among the options, you will see a menu that gives "Reset Application Settings". Click on this line. To restart your phone and make sure your changes work, the message should be gone for good.

Method 3: Add Your Google Account Again

If you keep facing the same issue, go to Settings and look for the Accounts section. Click on it and you will get a list of the accounts you have created on the device. Your account will also be listed. Select Google and then your email address on the page that opens.

After clicking on your email address, you will be redirected to a page with information about how your Google account works on your device. In the top right corner of the device, find the "3 dots" icon and click on it, go to the dropdown and go to "Delete account".

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