Boxberry check order. Delivery of orders from iHerb: rates, terms, tracking, restrictions and secrets of free delivery. Not always for individuals

Boxberry is a domestic delivery service that cannot yet boast a long history - the service originates in 2010. Tracking Boxberry by number will make your life easier - no more waiting in lines and adjusting to the branch's work schedule. Now you can control the process yourself using your mobile device or computer. The postal operator positions itself primarily as a delivery operator for orders from online stores and other retailers. In recent years, the company began to provide services for the delivery of private items in Russia. Boxberry is committed to development, standing out from a number of similar companies. Every year the company introduces new technologies, follows modern development trends. Boxberry tracking by order number is a convenient location tracking service.

Boxberry is a subsidiary of the Ural-Press group of companies, which has been operating since 1992 in the field of logistics and postal services. The company also deals with periodicals (printed publications), performing subscription and press delivery services for various companies and enterprises. The organization has extensive experience in the field of express delivery. The Boxberry delivery service fully embodies the experience of Ural-Press Group of Companies in all areas of activity. Boxberry delivers both within the regions of the Russian Federation and abroad.

High quality

Order tracking by number is a modern way to control the delivery process. Thanks to a convenient service, you will receive detailed information in a matter of minutes. You will be able to find out the location of the parcel regardless of the store where the purchase was made. Boxberry partners with distance selling companies around the world, delivering packages using its own courier service or pickup points. Tracking Boxberry mailings by ID through the postal service will help you find out the details of their location. The tracking number can be obtained from the seller from whom you placed an order in the online store or you can look at the product page on the online resource. Having learned the number, consisting of Latin letters and numbers, you enter it into a special window that will give you information about the package.

Enabling automatic notifications will save you from having to check the status of mailings manually. All changes will be immediately sent to your mobile device or email in SMS format. The company works with online stores located not only in Moscow and St. Petersburg, but throughout the country. If you often use the services of logistics companies, you may need to register on the resource. Creating an account will allow you to save tracking numbers for all packages and check online tracking of Boxberry mail by track number.

Always at hand

Your personal account will also allow you to calculate the cost of delivery of certain destinations. Tracking a Boxberry parcel by number is today a guarantee of the security of your order. If there is no information about sending the parcel, you should check with the seller whether the goods have been sent or the seller simply forgot to change the status of the parcel. Boxberry shipments can be tracked anywhere with a stable internet connection. For maximum comfort, the developers have created an application for a smartphone. The mobile version of the site will allow you to freely move around the world - all information will be in your mobile phone. Tracking Boxberry mailings by postal ID number is easy and saves valuable time.

Boxberry is a transport and logistics company that delivers goods (letters, parcels, parcels) for online stores or individuals. The company has an extensive network of branches or distribution points throughout the country.

There are also international offices that allow you to optimize the work of delivering goods even before they cross the Russian border. In this connection, the company also carries out activities for customs clearance of cargo.

A notable advantage of the boxberry company is the fact that services for the delivery of goods or mail are carried out not only at points of issue, but also with the help of a courier service. Thus, the customer, whether it is an online store or an individual, will receive their cargo at a convenient day and time at the specified address.

The main priorities in the company's activities are professionalism, reliability and efficiency. Boxberry's activities are aimed at creating the most favorable conditions for its customers for the delivery of goods.

The Boxberry transport company has its own website on the Internet, where you can track your order in real time by the number of shipments. If you have any questions, you can contact the Boxberry hotline at any time, the numbers of which can be found in the directory or on the company's website.

How to track the package

Currently, many shops and individuals order any product via the Internet. Many customers are constantly interested in where or at what stage the ordered product or postal item is located. Nothing is easier at Boxberry. You only need to have a device with Internet access and know the order or invoice number (full number, including zeros). Thus, you can always trace the entire route of the order, up to the hour of delivery.

While working with Internet tracking, a situation may arise when the response “order not found” is received. Do not be afraid of this circumstance. All information about shipments is entered into the database only when a particular shipment has arrived at the Boxberry warehouse. Sometimes, especially on the eve of weekends or holidays, the information will be entered into the database on the next working day.

On the company's website, when tracking the parcel, a detailed breakdown of the delivery time (including the remaining days) is given, a reminder is given of the final address (point of issue), as well as the shelf life of the goods on it.

Get shipments

Individuals, in whose name the cargo was sent, can receive delivery in person at the distribution centers, or the company's courier will deliver them to the specified address. In any case, you must have a passport proving the identity of a citizen. This is the case if the goods were paid in advance.

In case of incorrectly entered passport data when ordering in a Russian online store, you will need to contact the seller of the goods so that he makes the appropriate changes. If the order was made in a foreign online store, to correct the data, you need to go to your Boxberry personal account.

You can also pay for the goods at Boxberry branches, depending on the terms of delivery.

It must be remembered that the shelf life of the ordered goods in Boxberry branches is limited. For different suppliers of goods, they make up a different number of days. You can clarify the information directly in the branches of the company.

For individuals it is 5 business days. However, in any case, the storage period can be extended, for this you need to contact the store where the product was purchased.

In the case of delivery of goods to the specified address by a courier, he will preliminarily contact by the indicated phones as soon as the goods arrive at the Boxberry warehouse.

Buying goods from China

Many buyers in our country know that the cheapest and at the same time high-quality goods come to us from China. Users of online stores have already seen from their own experience that Aliexpress is the most attractive platform. It contains hundreds of thousands of different goods produced by numerous Chinese firms.

It's hard to imagine what you can't buy on Aliexpress. Low prices, the presence of the Russian version of the trading platform, the absence of cash on delivery and fast free delivery to the country, all this is very attractive to Russian buyers.

From the point of view of price-time, the most attractive way to receive goods is to order a shipment to the border with Russia. It will take very little time, and then, with the help of Boxberry's logistics connections, to carry out targeted delivery to any point within the country. With minimal costs, delivery times will be reduced very significantly.

During the writing of the post about delivery from the iHerb online store, 2 years have passed, during which significant changes have occurred.
This publication contains the most up-to-date information about the methods, delivery times, the possibility of obtaining free shipping, including for heavy goods, about the restrictions on parcels introduced by iHerb and Russian customs, and also as a BONUS my life cards related to various aspects of order delivery with iHerb. If the word life hack is new to you, then I will explain that in slang it means the tricks of life or useful advice that helps you solve some problems, thereby saving your resources, primarily time and sometimes money.

METHODS AND COST OF DELIVERY TO RUSSIA

There are currently two ways to ship orders to Russia:

PLACE OF RECEIVING: Russian post office.

LIMITATIONS: Maximum package weight: 1.8 kg and maximum order amount: $100 (after deducting loyalty bonuses).

Delivery times on average for Russia vary from 3 to 4 weeks. But it can take up to 12 weeks.

The COST of delivery is only paid, it is calculated automatically in the basket in accordance with the cost, weight and parameters of the goods contained in the basket. General pattern: the lighter and more expensive (closer to $100) the basket, the cheaper the delivery. The maximum tariff for this method from my experience is about $12.

IMPORTANT! In case of loss of a package delivered by Global Post, it is highly likely that the iHerb website will not refund you the cost of the order, although you can find stories on the Internet when iHerb nevertheless agreed to fully refund the cost of the lost item.

PLACE OF RECEIPT: to choose from: door-to-door delivery (courier delivery) or self-collection at the point of issue (abbreviated as PVZ). This method is available in cities where there are Boxberry branches. You can view the list on the Boxberry website or when choosing this shipping method in the iHerb store.
LIMITATIONS: Maximum package weight: 5 kg and maximum order amount: $150 (after deducting loyalty bonuses).

Delivery times on average for Russia vary from 7 (mainly for Moscow and St. Petersburg) to 18 days. But it can take up to 8 weeks.

PRICE

1) Courier delivery of Boxberry - paid, is calculated automatically in the basket according to the cost, weight and parameters of the goods contained in the basket.

From time to time, failures occur on the iHerb website and this delivery method may be reflected as free, pay attention when ordering, maybe you will get lucky somehow.

LIFE FROM COSMETIX. If you need courier delivery, and the site puts up an expensive one, then you can order delivery to the pickup point (see below for which orders delivery to the pickup point is free), and upon arrival in your city, re-register for courier by phone. In my city the cost of the service is 250 rubles.

2) Delivery to the Boxberry pick-up point - FREE for orders over $60 (there are exceptions, see below) or for orders under $60 containing items marked “save shipping” (for more details, see post on ).

The cost of delivery for orders that do not fall under the terms of free shipping is calculated automatically at checkout in accordance with the cost, weight and parameters of the goods contained in the basket.

LIFE FROM COSMETIX. Be sure to check the shipping cost in the basket after moving to the checkout stage, as failures occur from time to time and after clicking the "go to checkout" button, the shipping cost may change.

IMPORTANT! Receiving parcels from iHerb always occurs only upon presentation of the recipient's passport!

EXCEPTIONS TO iHerb FREE SHIPPING FOR ORDERS OVER $60

From May 1, 2017, an additional charge for the delivery of heavy goods was introduced. Even if the basket value is more than $60, they are charged a fee, which is highlighted in red next to the paid product in the basket.

Based on personal experience, I wrote simple recommendations that will help you get free shipping, although no tricks help with some especially heavy and cheap goods.

COSMETIX LIFTS: RULES FOR DECREASING OR ZEROING DELIVERY FOR HEAVY GOODS.

1) The more items in the basket with the heavy goods labeled "economy delivery" (for more details - in the publication on),the more tends to 0 fee for heavy goods.

2) The closer the cost of the order, minus loyalty bonuses, to $150, the more the fee for heavy goods tends to 0.

3) The more light and expensive goods in the basket with heavy goods, the more the fee for heavy goods tends to 0. Those. the lower the total weight of the parcel and the higher the cost (remember about the threshold of 5 kg and $ 150), the more likely you are to get free shipping on a heavy vehicle.

4) The more heavy and cheap goods in the basket, the further from 0 the cost of delivery tends. Try NOT to order several heavy and cheap items together.

5) Even little things with "economical delivery" sometimes save the situation. For this we go to CHAPTER, select sorting by weight - "Lightest / Lightest", and start looking for what you need. Surely, among the huge number of little things, something will be useful for you and the cost of delivery.

Finally the last point. Even if you can’t cancel the delivery in any way, then think about it, sometimes an additional fee of $ 1-2 will be more appropriate and save money on buying unnecessary jars thrown into the package just to reduce the cost of delivery.

DELIVERY QUALITY

Regardless of the delivery option, all products from iHerb come in strong cardboard boxes. Almost always fragile products are very well packed and lined with packaging materials.
If, nevertheless, the product is damaged or spilled during the delivery process, then iHerb will compensate for the loss in full or in part. Learn more about solving problems by.

TRACKING

Parcels delivered by Global Post have only limited tracking until the parcels arrive in the territory of the destination country. The order status in the territory of the destination country is not available. The final delivery is carried out by the local postal service, in Russia it is the Russian Post. I came across information that sometimes parcels are still tracked on the official website of our mail or through numerous tracking sites. Upon arrival, wait for a notification in the mailbox.

Upon arrival, you will be notified by sms and e-mail. If you have chosen home delivery, the Boxberry manager will additionally contact you to agree on a delivery date. The tracking number (track) will be sent to you by e-mail in the sending letter, you can also see it in your account. The track for Boxberry is essentially the order number with the addition of a hyphen and zero, i.e. has the following form - 007007007-0

Order tracking becomes available a few days after shipment. Therefore, do not worry if the information on the parcel is not updated for several days or even a week from the date of payment.

LIFES FROM COSMETIX. In order to quickly find out information on the status of parcels, you can download the tracking application on your phone or use one of the sites that provide tracking services.

Today it remains to be seen what kind of feedback Boxberry receives. This service began to interest many citizens in Russia. But what is it? What services does she offer? What should people pay attention to before contacting her? Is Boxberry Delivery Service Worth It? All features of cooperation will be discussed below.

Description

Boxberry is a modern goods delivery service. It is designed to serve both private clients and legal entities. Works with many shops.

The advantage of Boxberry is that this delivery mainly works with online stores. This means that the client can order something on the Internet and use the delivery from BoxBerry. For a certain time, the order will be transported and delivered to the customer.

We get ourselves

Boxberry delivery is a modern system for transporting goods to their destination. What should you pay attention to first of all? What is the significant advantage of the organization?

The thing is that Boxberry offers delivery mainly to certain delivery points. More precisely, to the storage chambers. At any convenient time, the client will be able to independently arrive at one or another point of issue of goods and receive an order.

It is very comfortable. Boxberry also offers a courier service. There is nothing surprising in this. In general, the organization pleases with its capabilities, and this attracts many.

Contacts

What contacts are suggested to contact the company? In fact, there are a lot of rooms. But basically they offer communication by phone in Moscow. Boxberry delivery allows you to receive consultations by phone and using the official website.

You can use the following contacts:

• 8 495 789 97 90, additional - 3070;
• 8 499 272 69 44.

If you don't want to talk on the phone, it is recommended to use the feedback form or a special online chat located on the main page of the organization. With their help, you can easily keep in touch with Boxberry.

About employees

This organization receives a variety of reviews. There are good ones and not so good ones. For example, some emphasize not the best work of the staff. Or rather, couriers and employees of the "call center".

Such statements are not so rare. Some employees do not have competent knowledge, they cannot provide proper assistance or give high-quality advice. Some couriers are not the best way to navigate the road when providing services.

Nevertheless, there are positive reviews about Boxberry employees. They are spoken of as professionals who know their business. Everyone tries to please the client, in the "call center" they answer all the questions asked.

What to believe? It is best to take a neutral point of view. Boxberry has really good staff, but no one is immune from some incidents. There are conscientious workers here, and not so much. But the second unit, and it pleases. Customers are treated very well though.

Not always for individuals

Shipping Boxberry reviews earns varied. Among them, one can see opinions in which there is indignation at some nuances. This is not to say that customers express direct negative, but something cannot be ignored.

In particular, the fact that Boxberry does not accept individuals at all points of issue of goods, just as it is not possible to send goods everywhere, being an ordinary person. There are separate points for servicing legal entities.

Situations like this are frustrating for ordinary people. But at the same time, they are not ready to refuse cooperation with Boxberry. Not critical, but it is desirable to clarify where the point of work with individuals is located. Then there will be no special claims to the work of the organization.

Prices

What other reviews does the Boxberry delivery service receive? Some customers indicate that the organization pleases with its prices. Exact prices depend on the parameters of the parcel, as well as on the city of residence of the recipient client. But at the same time, many are still satisfied with the terms of cooperation.

It is noted that using Boxberry, you will not have to overpay. This delivery service offers humane budget rates. In some cases, the organization allows you to receive parcels without payment. Details are recommended to be clarified by the numbers indicated earlier or through the feedback form.

Schedule

Boxberry is a delivery service that offers, some customers complain, not the best working hours. In general, he has no complaints. But along with this, recipients and senders sometimes say that it is not very convenient that delivery does not work on weekends.

Also, it is not always possible to use this service on holidays or pre-holiday days. Not the biggest drawback, but everyone needs to remember about it. On weekends, Boxberry does not work in principle. And on official holidays, the work schedule must be clarified. This is a purely individual question.

Calculator

Boxberry gets pretty good reviews from customers. Many point out that the exact cost of delivery of a particular product can be calculated without outside help and much work. It is enough to use the online calculator on the official page of the organization.

This service works great. He is admired by both legal entities and individuals. No one hides how much the cost of contacting the organization with this or that package will cost. Everything is fair.

Estimated delivery time

Boxberry gets good reviews not only for its prices, but also for its fast work. Most consumers emphasize that parcels are sent as soon as possible and delivered too. We try to do it without delay.

On average, the parcel will have to wait about 7-10 days, but a lot depends on where the shipment comes from. It is this period that is often indicated by customers. However, sometimes there are delays. But the overwhelming majority of reviews indicate that Boxberry is really trying to deliver packages to its customers quickly. It is for this feature that many prefer the BoxBerry delivery service.

About pick-up points

What can you say about Boxberry pick-up points? In addition to the schedule of their work, there are several more features that every potential client should be aware of. What is this about?

The thing is that among the shortcomings of Boxberry, many emphasize that it is not so easy to find pick-up points for goods. And this is without taking into account the fact that individuals are not served everywhere. Also, some emphasize: Boxberry disguises some pickup points. More precisely, as already mentioned, there are problems with finding specific branches.

But this is not such a disadvantage. In some cities, people complain that there are few or no Boxberry branches. However, this delivery service is developing. Therefore, questions about the number of points of issue of goods may be resolved in the future. All this is not a reason to refuse cooperation with the organization.

Delivery time for orders from iHerb to Russia by the service Boxberry is 1-3 weeks depending on the destination. Arrives in Moscow in a week. A tracker is provided to track the package (you will find out how to track it ↓). It is possible to receive orders in pick-up points, of which there are already many in Russia - there are in all large cities, many not very large and even some small ones, as well as in pickpoints, of which there are even more. There is also home delivery by courier.

Restrictions:

• The amount of the order is not higher $150.
• Parcel weight no more 5 kg.
• The shelf life of the order at Boxberry pick-up points is 14 days, in PickPoint postamats — 7 days.

Boxberry delivery is calculated according to the following scheme: the higher the amount of the order and at the same time the lower its weight and volume, the less you will have to pay for its delivery. That is, in general, it is more profitable to type what is easier, smaller and more expensive. At the same time, iHerb has products with the “economy delivery” option - the presence of such products in the order helps to reduce its cost.

However, if your iHerb purchase is worth over $60, then preferential delivery rates come into effect, and then it will be free, and courier is either inexpensive or also free.

Also keep in mind that the cost is calculated much lower for delivery to large cities and their suburbs than to more remote locations. Moreover, the cost may be different for settlements that seem to be equidistant from any large city. So sometimes it makes sense to check different Boxberry dispensers if it suits you.

All iHerb shipments moved by Boxberry are insured. Therefore, if suddenly the package is lost or something in it is damaged on the way, you will receive full refund.

So, after you collect all the desired goods in the basket, at the bottom of it in the "Find out the shipping cost" block, enter your postal code, click the "Calculate" button, and then select one of the two options:

• Boxberry - Pick-up points and post-amates
• Boxberry - Courier delivery

It should be added that Boxberry does not have its own courier service, but uses others, including EMS Russian Post.

In the mobile app, this is also in the shopping cart - in the "Order Summary":

After choosing the delivery method, click the "To checkout" button (in the "Checkout" mobile application).

If you want to pick up your order yourself, now you will need to first select the city, and then the most convenient point for you (marked in pink on the map) or postamat (marked in gray).

On the mobile app:

On the mobile app:

Boxberry order tracking from iHerb

After sending your order from iHerb by the Boxberry service, you will immediately be provided with a track number to track the package. But you can start tracking it directly, that is, you can see where it is currently located, only 2-3 days after that.

You can see where your parcel is going there by clicking on the button "Track my package" in an email informing you that your order has been shipped. This can be done in your account on the iHerb website in the section "Orders" by clicking on the appropriate button next to the order of interest.

After that, a page will open with the current status of the package and the history of its movement. When clicking on the button "View departure history" the full path of the order will be displayed, and when you click on its number next to the Boxberry icon, you will be redirected to their website with similar information.