Viber is not installed. Viber not installing

In this article, we will tell you in detail how to install Viber on your computer and phone.

is an application on a smartphone or personal computer that allows you to make calls for free and exchange messages, pictures and videos. Considering that you only have to pay for Internet traffic, we can say that with Viber you can really save on cellular communications. By the way the application itself, on any platform, the same is free.

The main advantages of Viber:

• Quality connection
• Does not load the system
• Saves battery life
• Automatic addition of contacts through the phone book (only those who already have Viber)
• Real savings on phone calls

2. How to install Viber (viber) on your phone

And so, if you have Android, go to the Google Play website and find Viber there and click the "" button, or download the apk file.

After that, the program will provide you with a list of zones for which the program needs your permission to access. Click the button To accept »

After that, the program will download and install on your phone. This, in principle, is the whole installation. Next, you need to enter the small settings necessary for the application to work. On the welcome window, click the " Proceed»

Enter your cell phone number and, if Viber didn't do it automatically, enter your country.

• You must enter a number without a code. Be careful.

When you specify your country and number, click the " Proceed »

After that, confirm the correctness of the number you dialed and wait for the SMS with the access code. Viber itself will recognize the message and insert the code in the required field.

If the SMS did not arrive, in the settings, find and select voice activation and wait for a call. By regular telephone, regardless of the availability of the Internet, a robot will call you and tell you 4 digits of the activation code. You just have to remember them and enter them manually.

Ready! Viber installed on your phone. Customize the application for yourself and enjoy communication.

3. How to install Viber on a computer (PC)

In order to install Viber on a computer, you must first download it. Go to the official website of the program viber.com and click the " Download Viber».

• Before installationViberon your computer, you need it to be installed on your phone. Otherwise, the activation code simply will not come.

After the installation file is downloaded, click on the shortcut that appears on the desktop. We accept the license agreement by clicking the "Accept & Install" button

Next, the download of the installation files will begin, and then the automatic installation. When the program is installed, it should automatically start. If this does not happen, click on the shortcut on the desktop.

When you run the program for the first time, you will need to link your cell number to the Viber client on your computer. If you already have Viber on your phone, click the "Yes" button and in the next window select your country, enter your cell number and click the "Next" button

• Attention! InstallationViber must be done from an account with administrator rights. Otherwise, the program will not install.

After specifying the country and phone numbers, click the "Next" button and wait for an SMS with a code. When a message with a four-digit code arrives, enter it in the activation field that appears and click the " Login to Viber»

That's all! Viber has been successfully installed on your computer and is ready to go.

If the article was helpful, say thanks!

The Windows 10 operating system has the ability to quickly install the Viber application from Rakuten Viber. This is a mobile messenger, which can now be present on laptops as a full-fledged application.

The official version of the program can be downloaded from the Microsoft Store - a basic, pre-installed program in Windows 10. But sometimes users do not install Viber on their computer, and sometimes it does not even download. Below we will look at the most common problems and how to solve them. Why can't Viber be installed on a computer?

Reason 1: Viber was downloaded from a third-party site

Often, installation errors can occur if you use an installation file downloaded from a third-party site, and not from an official source. To save yourself from possible difficulties on the shore, download the official version of the application.

Ready. Now you can access the application directly from the Microsoft Store, or pin Viber to the quick launch bar.

Reason 2: Application is being blocked by antivirus

Sometimes programs or applications can be blocked by antivirus programs after installation. In this case, you should add them to " White list". In general, such a list can be called differently, it all depends on the antivirus you use. Consider an example of solving a problem in Avast Free Antivirus.

There are rarely problems installing Viber on a desktop computer or laptop, because the application is hosted on the official Microsoft store, and the OS also belongs to them. Therefore, compatibility should be maximum. And the solutions described above should finally cross out all possible problems.

It seems that you are doing everything according to the instructions, but still Viber is not installed on the computer or simply does not open? Then read on! We will look at the most common reasons why the application does not work, and how to fix them.

1. Oleg (17.01.2019 at 14:31)

   I can't install viber on XP, SP3 computer error "Entry point to procedure GetThemeTransitionDuration not found in DLL UxTheme.dll" Reply ↓

   1. Alexander (02/15/2019 at 01:14)

      Good day Oleg! I have the same problem. did you manage to fix it? if so, please tell me how to do it! Thanks in advance Alexander! Reply ↓

      1. help a friend (03/06/2019 at 15:53)

         put live pack 19 Reply ↓

2. Svetlana (23.11.2018 at 14:04)

   Can't install viber. At the time of loading, at 98% it gives an error: Error writing to file C: /.... verify that you have access to that directory Reply ↓

3. Alla (10/17/2018 at 00:18)

   Good afternoon. I install it on win8, I go through the registration, but the application is not installed anywhere, I close the window and that's it, I can't find it, how to start it? Reply ↓

   1. Site administration (10/16/2018 at 08:28)

      Try to find the application through the search Reply ↓

4. aln (02.10.2018 at 00:16)

   What if I don’t have a smartphone and need a viber on a PC? Reply ↓

5. Zoya (08/29/2018 at 16:22)

   The program categorically refuses to install, it cleaned the computer, there was enough space, I registered everything, turned off the firewall, the antivirus also, using CCleaner, cleaned the registry and everything that was possible, periodically deleted the downloaded file and loaded a new one ... after downloading the program, a white window opens" the program does not respond"... what to do? Reply ↓

   1. Valentine (01/16/2019 at 21:13)

      I have the same, you are our solution? please tell me Reply ↓

6. Oleg (08/25/2018 at 19:34)

   Win7x64 system. Installation completed but won't start. Hangs in processes for a few seconds and crashes. Reply ↓

   1. Anna (31.08.2018 at 22:12)

      Download the XP version and it will work. Reply ↓

      1. Elena (24.09.2018 at 12:17)

         didn't help me. rather it is installed, but after scanning the code it says that something is wrong, scan again. and so on in a circle Reply ↓

      2. Alla (11/18/2018 at 16:53)

         Yes, the viber version for XP was installed on Windows7. Thank you! Reply ↓

7. Oleg (08/25/2018 at 19:27)

   Installed on Win7x64 but won't start. It hangs in the processes for a few seconds and disappears. Reply ↓

8. Elena (08/02/2018 at 20:10)

   I can not activate the code, because the camera does not work. But I can’t click the “camera does not work” item in the Viber window, since the window is not stretched and I can’t see this item (I found out about its existence on the Internet). Reply ↓

9. Max (07/06/2018 at 21:56)

   The program was installed on the computer, but when you open it, a white window appears without any buttons / pointers to "continue" and nothing else actually happens. What to do? Reply ↓

10. Kseniya (06/20/2018 at 17:58)

    The program was installed on the computer, but when you open it, a white window appears and nothing else actually happens. What is the reason? Reply ↓

    1. Valery (07/02/2018 at 13:04)

       Control Panel\All Control Panel Items\System\Device Manager\Display adapters and update hardware configuration or update drivers Reply ↓

       1. Valentine (01/16/2019 at 21:18)

          can you please take a screenshot of the control panel opened, and then Reply ↓

11. Vyacheslav (06/06/2018 at 14:07)

    NOT installed is not a computer what to do? writes (Error writing to file: C:\Users\Tom\AppData\Local\Viber\iconengines\qsvgicon.dll. Verify that you have access to that directory.) Reply ↓

12. metalpipeman (05/12/2018 at 16:20)

    As far as I understand, Viber no longer works with the x64 architecture. Reply ↓

    1. Oleg (08/25/2018 at 19:29)

       I have the same problem. It was established, the launch was a few seconds in the processes and the flight. Reply ↓

13. Olga (05/06/2018 at 17:11)

    Viber is not installed on xp. It writes an error The entry point to the GetThemeTransitionDuration procedure was not found in the DLL Ux Theme.dll. What should I do? Reply ↓

14. earring (04/07/2018 at 10:46)

    application execution is completed after pressing the ctrl + c keys, such an inscription appears when I want to install a viber on a computer Reply ↓

    1. Alexander (07/02/2018 at 11:07)

       Good afternoon. Windows xp, 3 service pack is installed on my computer. When installing viber, it gives an error: gettheme transition duration. Is it possible to solve this problem without reinstalling Windows? Reply ↓

15. Irina (03/30/2018 at 23:59)

    After the connection is established when installing the program, Viber stops responding (((if I turn it off and then try to log in again, it says that the Viber program has stopped working, Windows can search for a fix for this error on the Internet, and it tries to find a way, only to no avail ((((Reply ↓

16. Vitaly (26.02.2018 at 16:50)

    Viber is installed on the phone, calls go through, I can’t install the viber on the PC, downloaded from the official site, installed, I enter the phone number to activate the viber, nothing happens. Reply ↓

    1. Site administration (03/01/2018 at 12:29)

       Check the memory on your device, perhaps it is simply not enough) If it still doesn’t work, you can always contact Reply ↓

17. Sergey (12/25/2017 at 16:21)

    Hello. After installing the viber, I get an error at startup. The entry point to the procedure LCIDToLocaleName was not found in the DLL KERNEL32.DLL. I have windows xp sp3. What to do? Reply ↓

    1. Dmitry (01/02/2018 at 20:51)

       Hello Sergey. I have the same problem on Vista (32-bit). Did you manage to solve your problem? Reply ↓

18. Natasha (04.12.2017 at 17:42)

    I can't install viber on windows xp. Writes the program arbitrarily stopped working, contact support. And all this at the stage after entering the phone number. But before that, the viber was a little plowed, but it worked. Help solve the problem. Reply ↓

    1. Site administration (07.12.2017 at 15:04)

       DD! Look here Reply ↓

19. Yaroslav (11/26/2017 at 13:55)

    Downloaded from your site, installed correctly as always, but still does not want to work. Writes no connection, how is this possible, a mystery to me. OS windows 7 64bit Reply ↓

    1. Site administration (11/29/2017 at 13:42)

       DD! The new Viber does not support Windows 7 - download another file on a PC on a file hosting service. Reply ↓

20. Alexei (09.11.2017 at 10:31)

    If you just run Viber for PC, then it is offline all the time, and messages do not go through. There were no problems with the Internet (dedicated line, direct connection) and everything worked before. When you try to update - Windows writes that the program performed an incorrect operation. Updated manually to version 7.0. Next, I launch Viber on a PC under the administrator, enter the phone number, an activation code comes to the smartphone, but there is nowhere to enter it on the PC! The waiting arrow is spinning. What to do to make desktop work Reply ↓

    1. Site administration (11/10/2017 at 2:22 pm)

       Good afternoon! What version of Windows OS? Reply ↓

21. Yuri (10/10/2017 at 15:13)

    kindly tell me, I install viber, downloads the installer during installation, looks for some way, and writes an error 0x80070643 what to do ??? Reply ↓

    1. Site administration (10/11/2017 at 15:40)

       Good afternoon! Try and do everything step by step, as in the instructions. Reply ↓

       1. Andrey, Krasnodar (12/23/2017 at 20:43)

          GOOD EVENING! PLEASE HELP TO UNDERSTAND WHAT THE PROBLEM IS ACTUALLY. THE APP IS DOWNLOADED, I CLICK, INSTALL, - NOTHING HAPPENS!!! HOW INTO THE Abyss.. MAYBE ANY DRIVER IS MISSING?? THANKS IN ADVANCE! Reply ↓

          1. Site administration (29.12.2017 at 14:57)

             Check for viruses on your computer and make sure that the antivirus program is not blocking the application. If this does not help, write a request to technical support. Reply ↓

22. Evgeniya (10/01/2017 at 17:08)

    Good evening, I downloaded the viber on my PC, activated it with a QR code. Now when I try to send messages to a contact, it says that there is no network connection. Although the Internet is stable. Could not help. Reply ↓

    1. Tolik (02.10.2017 at 16:17)

       Check your computer settings - something may be blocking the output. Reply ↓

       1. Irina (11/12/2017 at 21:46)

          What settings to watch? I have the same problem, says that there is no network connection. Although the Internet is stable. Reply ↓

          1. Yaroslav (11/26/2017 at 13:31)

             the same situation, the Internet is there and viber writes that there is no connection. Viber is needed for work. horror how infuriating this situation Reply ↓

23. Svetlana (28.09.2017 at 13:25)

    As usual, I downloaded the viber to the computer, installed it where I entered the phone number, clicked "continue" and throws it on the page "do you have a viber on your phone", I click "yes" and it returns me to the page "enter the number" again (although it is so and registered in the field) I click continue and everything is according to the previous scheme - a vicious circle. And on the installation page there is no ordinary Windows in the choice of operating systems, only mobile ones. Reply ↓

24. Vadim (08/24/2017 at 09:38)

    I get: "an error occurred while connecting to the viber service" when sending a message. How to decide? Windows 7 64 bit, did not ask for a QR code during installation. They sent a code to viber in the phone. I installed viber on a laptop, I go to the Internet via a CDMA modem. Reply ↓

    1. Site administration (25.08.2017 at 15:28)

       Good afternoon! After entering the code - there should be a QR code, did you enter the numeric code correctly? Reply ↓

25. Vadim (08/24/2017 at 09:30)

    Viber on Windu was done with their feet ... Such a UG still needs to be looked for. I generally keep quiet about activation ... Reply ↓

26. Maxim (07/14/2017 at 08:46)

    Hello! Viber does not open on the computer. Writes an error: "is not a Win32 application." I have Windows XP SP3. I downloaded the version specifically for Windows, updated the NO-framework, completely uninstalled the antivirus, but nothing helped, it always writes the same error - "is not a Win32 application". Reply ↓

    1. Dmitry (07/15/2017 at 13:32)

       Take the installation file from the page https://website/viber-dlya-windows-xp.html. Try again. Post how things are going. Reply ↓

       1. Natalia (14.08.2017 at 14:33)

          Good afternoon. Just like Maxim, when I open the program, I get the error "Not a Win32 application". I downloaded the installer from your link. Reply ↓

          1. Lesya (08/17/2017 at 13:09)

             There is a difference between versions of Windows - there is a 64-bit one, and it is not a fact that such a system will support applications that are designed for 32-bit systems. Try to open the program in compatibility mode Reply ↓

27. Alexei (07/08/2017 at 11:25)

    When trying to install Viber on Windows 7, it gives an error: 0x80070 - The file or folder is corrupted. Reading is not possible. I turned off the antivirus, it did not help, tell me please, what should I do? Reply ↓

    1. Dmitry (11.07.2017 at 13:12)

       1. Right-click on the installation file (ViberSetup) that you downloaded, then click on "Fix compatibility problems", then "Use recommended settings", then "Run the program". The installation should start. 2. If point 1 did not help, remove the antivirus completely, install the application, then return the antivirus. Good luck. Let me know if it worked or not. Reply ↓

       1. Akex (11/30/2017 at 17:03)

          Thank you! Everything worked out! Reply ↓

    2. Vasiliy (07/22/2017 at 12:27)

       I also had such an error! (Nothing helped! And no wonder there is a problem with the registry! So My solution: Open the Autoruns program, run from the Admin !!! and find the VIBER registry line and Delete !!! and after, the installation will go fine! ) Reply ↓

28. Julia (06/19/2017 at 10:33)

    Good afternoon! I can't install viber on my computer. I downloaded it from viber.com. When requesting the code, I turned the download. But it never booted. Now he writes that the limit has been exhausted? What to do? Reply ↓

    1. Lena (06/21/2017 at 13:11)

       what Windows do you have? Reply ↓

29. Natalia (06/15/2017 at 11:41)

    Good afternoon! I tried to install the application on my laptop, they asked for a QR code. But it didn't count. How to solve this question Reply ↓

30. Vitaly (05/11/2017 at 11:49)

    Good afternoon, tell me, if the viber on the phone is not turned on or the phone is broken (the flash memory has flown out), is it possible to download the viber to a laptop and see the latest information there. I download the viber, install it, reboot the beech-the window with the viber pops up and it hangs, does not respond to the mouse. Reply ↓

    1. Karina (05/12/2017 at 13:12)

       without a phone, you will not enter it anyway. Reply ↓

31. ONLE (04/12/2017 at 11:00)

    I installed the application on the computer. After entering the country and entering the number, an error is written. What should I do? Reply ↓

    1. Vania (04/13/2017 at 08:53)

       you probably have lost the time and date settings on your computer (time zone), update the information Reply ↓

32. Pavel (03/06/2017 at 16:04)

    Windows 10 - 2 errors when installing viber: 1) The installer has encounered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503 . 2) The installer has encounered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2502 Reply ↓

    1. Dmitry (08/01/2017 at 23:26)

       Similar problem! Tambourines are over ... (Answer ↓

33. Dmitry (12/17/2016 at 06:51)

    I downloaded Viber to my computer, installed it, when you open it, where you need to enter a phone number, scan a barcode - nothing is visible in the window. If you collapse and expand several times, some details of the overall picture appear, but still it is not possible to work. Reply ↓

    1. Timothy (12/18/2016 at 10:49 am)

       Contact Reply ↓

34. Mariana (11/27/2016 at 19:46)

    please help me, I installed the viber on the panshet, but when I enter the phone number it says that I should contact the viber support service. Reply ↓

    1. Mark (28.11.2016 at 17:00)

       Well, contact :) Reply ↓

    2. Mariana (11/28/2016 at 19:13)

       please help, during installation it gives an error: 0x80070005 - access denied Reply ↓

       1. Koftyu (11/29/2016 at 10:36 am)

          Contact Reply ↓

       2. ret (03/22/2017 at 11:15)

          right-click on the installation file that you downloaded (ViberSetup) and click on "fix compatibility issues", then "use recommended settings", then "run the program" and it starts to install! Reply ↓

35. Elena (08.11.2016 at 17:26)

    Hello, I download the file to the laptop, open it, asks to run the application? I choose ok, the window disappears, no more signs. used to be and work. Then I deleted it, it works well on the phone. Reply ↓

    1. Hilary (10/09/2016 at 17:03)

       Contact Reply ↓

36. Anna Feeva (29.10.2016 at 21:41)

    Well, it is installed, which I just did not do. And removed and installed step by step as it is written here. Writes an error during installation: verify that you have access to that directory Reply ↓

    1. Alexandria (11/01/2016 at 09:43)

       Contact Reply ↓

37. Evgeny (09/28/2016 at 15:43)

    It looks like the viber on the PC will no longer work, did I understand correctly? Writes at the moment there are 3 versions of Android, iPhone, and Windows iPhone Reply ↓

    1. Slider (29.09.2016 at 12:30)

       Works great on a computer. Who writes what is not on the computer? Reply ↓

38. Dmitry (09/16/2016 at 16:22)

    I put viber on a PC as a phone using bluestack. on the PC issues the key copy it. but I can’t open it either in the bluestack browser or on my phone Reply ↓

39. Anatoly (09/06/2016 at 09:02)

    This activation just infuriates me, I have a phone to make calls, not a smartphone, for other purposes I have tablets and PCs, now every time I have to look for a smartphone from my friends, and with a full-sized SIM card, why can't you just send the code in SMS, if an attacker takes possession of my smartphone (which I don’t have), then the QR code will be scanned without any problems, it’s just ridiculous! Reply ↓

40. Kirill (27.08.2016 at 10:20)

    Activation code not sent to mobile. telephone. Reply ↓

41. Dfkthbz (08/22/2016 at 12:11)

    Good afternoon, viber was installed on the phone and 2 PCs, I wanted to install it in 1 more phone, but he writes to update to the latest version, deleted accounts from 2 PCs, but deleted the program on the phone without deleting the account. As a result, I can’t start from any device, does it write update to the new version everywhere? Is there a solution to this problem or is this number not working anymore??? Reply ↓

42. Kirill (08/17/2016 at 15:18)

    When installed on a computer, when you need to confirm the phone number, it says "Something went wrong. Please try again or contact Viber customer support." Everything is fine with the Internet Reply ↓

43. Ruslan (08/08/2016 at 15:14)

    Hello, I can’t install viber on windows 7 in any way, after clicking on the agreement, it gives the error One or more issues caused the setup to fail. please fix the issues and then try setup. tell me how to fix this ?! Reply ↓

    1. Suhrob (10/27/2016 at 19:37)

       the same thing, there is someone to help Reply ↓

       1. Atashev (28.10.2016 at 15:56)

          Contact Reply ↓

44. Maxim (07/17/2016 at 22:38)

    Help, when installing on windows 8.1 it gives an error 2502, 2503 Reply ↓

    1. RU (18.07.2016 at 15:08)

       Contact Reply ↓

45. Tatyana D. (07/05/2016 at 19:46)

    Tell me, what could it be!? The viber work program was stopped ... it worked fine, then it hung up, rebooted the laptop, but it wrote to me, deleted the program, but I can’t install it again ..... Reply ↓

    1. Zhenya (07/06/2016 at 15:44)

       I had the same thing: you need to delete all the data of the old viber and upload it again! try again Reply ↓

46. Michael (07/04/2016 at 20:19)

    Good day. When installing, it gives the following error 0x80070057 - The parameter is incorrect. What could be the problem?! Reply ↓

47. Dmitry (07/01/2016 at 14:50)

    Viber is installed on my phone!!! Why, when I enter a phone number into Viber on a computer (during installation), does it offer to install it on my phone?! I ALREADY HAVE IT ON MY PHONE!!! And at this moment, I can’t enter Viber through a PC! What to do? Can I somehow tell you my phone number for verification, and get my code to activate the application on a PC ??? Reply ↓

    1. Pot (07/02/2016 at 10:54)

       And on your phone, Viber is set to the same number to which you are currently registering Viber on your computer? Reply ↓

48. Olga (06/28/2016 at 08:18)

    Sorry. Installed viber. I entered the country code, phone number, and I get an ERROR. What to do? Reply ↓

    1. Vania (07/01/2016 at 15:46)

       what mistake? reinstall again, restart your computer - the simplest steps should help. Reply ↓

49. Alexander (06/15/2016 at 12:20)

    I installed Viber on a Windows 7 computer. It always stood and worked on this computer. Deleted the old version and installed the new one. Now at startup it gives the country code of the United States. I choose the code of Ukraine, I enter the phone number, but it constantly writes that there is no connection to the network. The computer rebooted, gave full administrator rights to the program, Kaspersky Internet Security Anti-Virus does not block the program. Standard firewall too. I don't know how to solve the problem.. Help please! Reply ↓

    1. Ira (06/17/2016 at 15:50)

       Now the modern viber is already on Windows 10, download the old version of APK better Reply ↓

       1. Alexander (08/10/2016 at 20:50)

          1. I don’t quite understand what does apk to Windows have to do with it? Isn't that an aderoid extension? 2. what version do you recommend for windows 7 and where to download it? Reply ↓

          1. Oleg (08/11/2016 at 08:37)

             1) You can install an apk file on Windows, which is really an extension for android, using the Bluestacks..html program Reply ↓

50. Natalia (05/27/2016 at 10:23)

    Please tell me - I have viber on Windows 8.1. not installed. Writes - reboot the system. I overload the computer .. and Viber is not installed, everything also writes - reboot the system. Many times I deleted the program - put it on a new one. Still the same problem. How to decide? Reply ↓

    1. Maria (05/29/2016 at 15:52)

       but tried to disable the antivirus, and then download the viber Reply ↓

51. Vladimir (20.04.2016 at 11:47)

    Good afternoon! I have a computer with Windows XP SP3 Home Edition and until today I had Viber installed and working fine (literally yesterday). But, today I turn on the computer, and Viber does not start and does not give any errors. I decided to reinstall - I downloaded the latest version of Viber 6.0.1.5 from the site, I start the installation, I agree with the License, then the installation starts and at some point it stops and gives an error: 0x80070653 - it is not possible to open this installation package. Check that the package exists and can be accessed, or contact the program vendor to ensure that this Windows installation package is correct. What to do? Viber is very necessary on a PC for work. Reply ↓

    1. Dima (21.04.2016 at 12:48)

       Probably, you have not completely deleted that version of the viber. Clean your computer, cache! Reply ↓

52. Vadim (04/19/2016 at 13:28)

    is it possible to install siber on nokia c5-03 if so how to do it? Thank you! Reply ↓

    1. gosh (04/20/2016 at 18:49)

       This phone doesn't seem to work! Reply ↓

53. Dmitry (04/08/2016 at 13:30)

    I can’t connect to the computer ... It says that something went wrong and I need to contact support Reply ↓

54. Nikita (04/03/2016 at 23:00)

    Not installed. When installing, it says installation failed. Then 0x80070666 Another version of the product is installed. But there was no viber on the laptop. I found through the control panel in the removal of programs that there is some kind of viber, I open it - the "Reinstall, remove and close" window appears. I try to reinstall or delete, writes an error, then 0x80070005 - Access denied Reply ↓

55. Novel. (04/03/2016 at 17:55)

    When you enter the activation code on the PC, it says that the code is not correct. I reinstalled everything on my phone and PC already 3 times, nothing changes. Viber works on the phone. Reply ↓

56. Natalia (30.03.2016 at 15:41)

    Hello! I can't start viber on my computer. Writes no connection to the Internet. Viber 5.2.0. Windows 7. There are no problems with the Internet. There are no problems with it on the phone either. How to be in this situation? Thank you! Reply ↓

    1. Yuri (04/01/2016 at 16:55)

       do you have a modem connection? You can try the following: in the modem settings, set the connection type to NDIS. Then the connection will appear, it will be possible to send and receive messages, but the N \ a icon will remain Reply ↓

57. Tatyana (03/16/2016 at 00:56)

    Can't install viber. They send me a code, I enter it, they tell me that the code is wrong. Thanks Reply ↓

    1. Veronica (03/16/2016 at 13:49)

       Try the methods listed in this article: If they do not help, then contact Reply ↓

58. Olga (03/08/2016 at 12:15)

    Good afternoon! Viber was deleted from the phone twice (by mistake, children). Now it does not install through the play market. I cleaned all the tails with a wedge master, looked for them through the file manager - everything is clean. But the viber is not installed - error code -24. On android. Advise what to do?? Reply ↓

59. Michael (23.02.2016 at 12:14)

    Hello, please help, during installation it gives an error: 0x80070005 - access denied Reply ↓

60. Alexander (11.02.2016 at 12:11)

    Setup successful - knocks out when installing a vibe.. please tell me what to do ?? Reply ↓

    1. Sergey (02/12/2017 at 18:47)

       Good evening! Exactly the same problem as you. Successfully installed and everything. And then asks to close the window. I close the window and stand motionless. I've been struggling with this problem for two days now. There is no just an intelligent programmer nearby. If you have solved this problem, I will be grateful for the help. Best regards, Sergei. Reply ↓

61. Artem (02/07/2016 at 20:45)

    I'm trying to put on XP, setting 1 second and that's it! No Viber! When reinstalling, it offers to uninstall! Reply ↓

    1. Shot (02/08/2016 at 16:19)

       most likely something is blocking: antivirus or firewall, or some other third-party program. Reply ↓

62. Katia (01/29/2016 at 19:11)

    One day, the viber was deactivated on its own both on the computer and on the phone, with a turnaround, the code that I enter comes in and writes that the code is not correct for a week already, it doesn’t help either the viber’s auto chime or anything! help the viber is really needed. Reply ↓

    1. Andrei (02/27/2016 at 00:42)

       I have the same story. After installing the viber file, an SMS comes with a code, the phone does not accept it, writes an incorrect code. what happens .. the same thing with an incoming call with a code. writes wrong code all the time. and that's it. what to do? Reply ↓

63. Oleg (12/31/2015 at 02:18)

    When the installation is completed on the PC, it gives the error "colnd not create key ....." after which the installation is interrupted and that's it .. Reply ↓

64. OLGA (12/17/2015 at 23:20)

    Good evening, the viber is installed and working on the phone, I installed the program on the computer, entered the phone number, it says that an Internet connection is required to activate the viber account. Check the connections. Although the Internet works well, I rebooted the computer, still nothing. Reply ↓

65. Ivan (12/14/2015 at 5:46 pm)

    Hello. I install a viber on a PC and indicate that I used to have it on my phone, after which he asks for my number, which I naturally write and then I need to enter a code that should come to the phone number I specified. But nothing comes to me! I rebooted everything a hundred times, etc. Tell me what I need to do. Thank you! Reply ↓

    1. Trapper (12/15/2015 at 09:47)

       You said you had it on your phone before. And now he's not there? Just Viber on the computer is synchronized with Viber on the phone. Only after installing and registering the application on your phone, you can install it on your computer. Reply ↓

66. Alexei (13.12.2015 at 21:22)

    Hello! When installing on a computer, it gives an error "0x8007064a - The settings data for this product is corrupted. Contact support." And then information with a log file. Reply ↓

    1. Ethiopian (12/14/2015 at 16:32)

       Try another version to install. If it does not help, then, indeed, contact the support service. Reply ↓

67. Alina (06.12.2015 at 23:39)

    Hello. The installation of viber is very fast (4 seconds), and it does not ask for a mobile phone. After installation, it does not appear in the list of programs. It is visible in the list for deletion, when you try to delete it, a window pops up with the possibility of deleting or correcting it. After uninstalling and reinstalling, the same thing happens. Windows does not treat it as a program. What to do? Reply ↓

    1. Gavrik (07.12.2015 at 16:48)

       Such a joke can be if the version of the operating system is lower than required. Try updating. Reply ↓

68. Ruslan! (01.12.2015 at 16:33)

    downloaded the installer! I run it, no action happens, it immediately writes that the installation was completed successfully, but the program is not installed anywhere, it is in the control panel and weighs 0.93 mb, I delete and reinstall it and still the same problem! is there any solution? Reply ↓

69. Andrei (11/27/2015 at 2:16 pm)

    I'm trying to install Viber on a PC. Viber works on the phone, but on the PC when I enter the phone number, it gives the following error: Cannot activate Viber on the device, contact support. What could be the reason? Region - Ukraine, operator Life. Thank you very much. Reply ↓

    1. Garik (11/28/2015 at 16:59)

       Make sure you have a suitable operating system (sometimes it doesn't work because of this)..html If all else fails, then, in fact, contact viber support. Reply ↓

70. Irina (11/24/2015 at 18:47)

    I downloaded the file, when I open it, I check the agreement box and at the time of downloading, the message "could not access the Windows Installer service" pops up. I have XP, what should I do? Viber phone has Reply ↓

    1. Guru (11/24/2015 at 17:02)

       You may have configured the installation service incorrectly. Try the following: 1) Go to Control Panel - Administrative Tools - select "Services" - at the bottom of the pop-up window there is "Windows Installer" - open it with a double click. A window opened - select "General": - look at the line "startup type" - it should be "manually" - as an executable file: C:\WINDOWS\system32\msiexec.exe /V 2) Go to the "Dependencies" tab. The following should be written there: "Remote procedure call (RPC)". 3) Perhaps the reason lies in the program association for .msi files. To check this, open "Start" - "Control Panel" - "Programs" - then "Default Programs" - "Set Mapping". Is the mapping not set, or is it not the Windows Installer? Fix it. Some of this should help. Reply ↓

71. Good luck Tatiana (11/23/2015 at 17:25)

    Hello. When activating the application on the computer (Windows 10), it asks if there is an application on the phone. On the phone (Android) there is Viber. I enter the phone number, but the application suggests installing it on the phone first. What to do? Thanks in advance. Reply ↓

72. Victoria (11/20/2015 at 00:15)

    Windows 7. everything is fine. entered the code that came to the phone. Then the program does not open, a window appears with the inscription "The Viber program has stopped working. Windows can search for a way to fix this error on the Internet." and there are two ways to choose: 1. Look for a solution to the problem on the Internet and close the program. 2. close the program The first way does not work for some reason. The second is useless. I repeated the whole procedure several times: from deleting everything connected with the viber on my computer to entering the code. the same thing is repeated Reply ↓

73. Inna (04.11.2015 at 10:37)

    Viber used to work well. Yesterday I demolished the program, installed it again and .... requires it to be installed on the phone when the viber is on the phone and it works Reply ↓

74. Nik (03.11.2015 at 20:49)

    Good afternoon! When installing Viber in Windows 10, there is such a problem: in the window where you need to enter the phone number, I enter it. Writes that to continue the installation you need to install the program on the phone, although Viber is installed on the phone. What to do? Thanks in advance! Reply ↓

75. Alexander (11/01/2015 at 08:37)

    Previously I tried to install Viber via Wi-Fi and the result was unsuccessful. Only when I connected the laptop to the network via cable, I was able to install viber on the laptop. Here are some interesting things. Reply ↓

76. Alexander (11/01/2015 at 08:12)

    It constantly gives me that the file is damaged. This is on a laptop with a seven. But on a stationary one from the 10th it became without problems. Reply ↓

77. Alexez (10/29/2015 at 01:11)

    The program does not send a password to the phone when installed on a laptop. Reply ↓

78. Tomi (09/04/2015 at 14:08)

    deleted Viber from the computer, started installing a new one, but it is not installed and writes - A newer version of Viber 5.2.0.2546 is already installed - "A new version of Viber 5.2.0.2546 is already installed" what should I do? Reply ↓

79. Irina (08/29/2015 at 15:32)

    I can’t install the viber, it says that version 5 is already installed ...., although I deleted the previous one (it didn’t work after the update). I checked all the disks, it is not installed anywhere, what can I do? Reply ↓

80. Andrei (27.08.2015 at 10:31)

    On Windows 7 there was a viber, it worked well. when the viber was launched, the command line turned on, and everything hung on that. I tried to remove viber and run and install, but nothing works. now it is not installed at all and writes the inscription: a never version of Viber 5.2.0.2546 how to install it and get rid of this inscription? Reply ↓

    1. Irina (29.08.2015 at 15:34)

       Andrey I have the same problem, did you get an answer? Reply ↓

    2. Svetlana (08/30/2015 at 15:51)

       The same problem, only on 8... What should I do? Reply ↓

81. Olga (08/02/2015 at 21:47)

    I downloaded the installer, the computer issues: "The entry point to the LCIDToLocaleName procedure was not found in the DLL KERNEL32.dll library. What should I do? Reply ↓

82. Egor (06/29/2015 at 20:43)

    Same problem: Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags() depthBufferSize24, redBufferSize-1, greenBufferSize-1,blueBufferSize-1,alphaBufferSize-1, stencilBufferSize-8, samples-1, swepBehavior2,swapInterval 1 , profile 0). This is most likely caused by not having the necessary graphics drivers installed. Install a driver providing OpenGL 2.0 or higher,or,if this is not possible,make sure the ANGLE OpenGL ES 2.0 emulation libraries (libEGL.dll,libGLESv.dll and d3dcompiler_*.dll) are aviable in the application executable's directory or in a location listed in PATH. Moreover, OpenGL is installed on the computer Reply ↓

    1. instadmin (06/30/2015 at 09:51)

       If OpenGL is installed, then you need to update its version. This is exactly what is said in the message "OpenGL 2.0 or higher". Reply ↓

83. Olga (06/26/2015 at 11:55)

    Viber used to work fine on the computer, but now it says: Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags() depthBufferSize24, redBufferSize-1, greenBufferSize-1,blueBufferSize-1,alphaBufferSize-1, stencilBufferSize-8, samples-1, swepBehavior2,swapInterval 1,profil 0). This is most likely caused by not having the necessary graphics drivers installed. Install a driver providing OpenGL 2.0 or higher,or,if this is not possible,make sure the ANGLE OpenGL ES 2.0 emulation libraries (libEGL.dll,libGLESv.dll and d3dcompiler_*.dll) are aviable in the application executable"s directory or in a location listed in PATH. Tried to delete, then re-upload - does not help. Reply ↓

    1. instadmin (06/26/2015 at 13:13)

       Good afternoon! To solve the problem with the OpenGl driver, you need to install it on your computer. To do this, look for a suitable driver for a query like "opengl 2.0 download for windows 7". Once you find it, download and install this driver and it should work. Reply ↓

       1. Olga (06/28/2015 at 01:41)

          could you help with a link? I don’t really understand .. I already looked for it, and didn’t find it :) thanks in advance. Reply ↓

84. Vasilisa (05/19/2015 at 13:09)

    The installation is interrupted and the program writes. this application failed to start because it could not find or load the QT platform plugin windows. reinstalling the application may fix this problem. reinstalled several times, it does not work Answer ↓

    1. instadmin (05/19/2015 at 16:33)

       Vasilisa, good afternoon!.html Reply ↓

Despite the enormous popularity on mobile devices, the Viber messenger has not yet gained the same popularity on computers and laptops. To a certain extent, this is due to the fact that many users find it difficult or do not know at all how to install Viber on a computer.

What reason might a person want to run Viber on a PC or laptop? Firstly, it's convenient: the touch screen will never replace a full-fledged qwerty keyboard (besides, this approach eliminates the need to be distracted by two devices). Secondly, Viber is increasingly being used as a platform for customer consultation in all kinds of online stores; installing Viber on the manager's computer will allow you to effectively and quickly communicate with potential buyers.

How to install Viber on a computer

Viber for Windows

According to the official information of the developers, any owner of a PC running Windows XP and higher (including Vista, 7, 8 and Windows 10) can install Viber on a computer. To do this, you must perform the following sequence of actions:

1. Go to the website and download the desktop version of Viber for Windows.

1. Run the downloaded file to start installing Viber on PC. In the welcome window, you must agree to the terms of the license. To do this, check the box as shown in the screenshot below. Then you need to click the "Install" button and wait for the installer to complete.

Hooray! The program is installed.

Viber on Linux and Mac

In addition to the application for Windows, the official Viber website contains free versions for Linux-based operating systems (Debian, Fedora, etc.) and MacOS.

Installing the program for these systems is no different from .

How to log in to Viber from a computer

When you run the program after installation, you will see the welcome window of the application:

There are two options for activating Viber on a PC.

Method 1: Activate with a QR Code

In order to enter Viber on a computer, you need to open it on your smartphone, call the QR code reader from the messenger menu and read the QR code from the screen of a PC or laptop using a smartphone (as shown in the screenshots below):

After reading the code, you can connect to Viber.

Method 2: if the camera does not work

It may happen that the camera on the smartphone does not work. How to read the QR code in this case? To do this, the developers have provided the following mechanism:

1. At the bottom of the window with a QR code, click on the button "My camera does not work. What to do?".

1. The program will generate a link with a secret code. Copy it by clicking, oddly enough, the "Copy" button. Next, you should send this link to your phone (with Viber installed) in any way convenient for you (for example, through another messenger or mail). I will send this code to my smartphone using Telegram.

1. Click on this link on your smartphone. The system will open it through a standard browser, but after that the request will be "redirected" to Viber. In the messenger window that opens, check the box next to "I want to activate ..." and click the "Allow" button.

Now you know how to use Viber on a PC without using a smartphone camera.

How to remove viber from computer completely

To remove Viber from your computer, follow these steps:

For Windows XP: click the "Start" button, then "Control Panel", in the window that opens, click on "Add or Remove Programs" and find Viber in the list of applications and remove it.

For Windows 7: "Start" - "Control Panel" - "Programs and Features" - find and remove Viber.

For Windows 10: "Start" - "Settings" - "Applications" and then everything is standard - find the messenger in the list of installed programs and delete it.

Video instruction from PingviTech for owners of Windows 10:

There is a quick way to access the program control menu in any version of Windows: to do this, you need to write the appwiz.cpl command.

Important! Do not forget to delete personal files left after uninstalling Viber! Among these files will be all the photos and videos received via Viber!

They are located at: C:\Users\[username]\Documents\ViberDownloads

Now you know how to remove Viber from your computer completely!

Blitz

How to sync viber with computer

After the first login to the messenger on a PC or laptop, the program will automatically synchronize all your contacts and groups in which you are a member. However, the synchronization of dialogs and the history of correspondence will occur a little later in the process of using Viber. You will see a special window. Open the messenger on your phone, click the "Synchronize" button (on a PC), and then the "Start" button (on a smartphone). Synchronization completed.

In the future, all sent and received messages (including media files) will be available both on the phone and on the PC.

How to activate Viber on a computer without a phone

Let's just say that there is no “human” way to activate Viber without a smartphone, however, craftsmen suggest using a method based on using the BlueStacks emulator. A detailed algorithm of actions is set out in the video instruction (although it seems easier to buy a simple smartphone!).

Viber has an audience of over 300 million people. Every day, the number of users who prefer this messenger is increasing. Moreover, the installation of the application is very simple. Installation requires a smartphone with an active SIM card and Internet access. The application can be installed not only on mobile devices with different operating systems, but also on tablets and personal computers. Installation requires:

• Download the installation file to your device and run it.
• Write your phone number and wait until SMS comes to it.
• Enter the confirmation code received in the message.

By following these steps in sequence, you will be able to use the messenger, send messages and files from it, and make calls. However, during installation, problems may arise, as a result of which users ask the question why Viber is not installed on the phone. Errors are of various types.

• The application does not open or after launch it is proposed to close it.
• In the messenger there is an error "not enough space".
• Unable to activate the application.

If one of these problems has arisen, you should not worry, because it is quite possible to fix it yourself. First steps to take:

• Check network access.
• Make sure that there is enough internal memory on your computer or phone to install the messenger. If there is not enough space for the application, then you should think about deleting utilities that have not been used for a long time and may not be useful at all.
• In the case when Viber is not installed on the computer, you need to check if the smartphone with the active application is turned on.
• On a PC, the installation of the messenger can be blocked by antivirus programs. To make sure that this is not the case, it is recommended to temporarily disable them and try the installation again.

On Windows devices, the installation of the application may be blocked by a firewall. In order to avoid this, you need to add the messenger to the list of exceptions. In addition, Viber requires the configuration of certain ports to work. If they are closed, then the reason that the application closes and stops working lies in them.

In the case when Viber is not installed, you should refer to the free memory of the device. It should be at least 1 GB, but the developers recommend leaving more space. Viber may not be installed on a computer or smartphone due to the incompatibility of the messenger version with the operating system. For example, Viber from 3.0 is suitable for iPhone. On Blackberry, you can install the application, starting from 2.4. In this case, the device must support 3G or Wi-Fi, this is necessary for high-quality communication.

If, after re-installation, the application shows an error when trying to activate, then the number may have been blocked. This is due to mass mailing. The application blacklists such a user as a spammer, regardless of the content of the messages. Therefore, later reinstalling the program with this number will not work.

It happens that Viber is not installed due to the fact that the file with the messenger was not completely downloaded or partially damaged. This situation occurs when Viber is downloaded from unfamiliar third-party resources. To avoid the problem, it is recommended to save the installation files from the developer's server or trusted sites.

Such a convenient program as Viber does not leave indifferent those who communicate a lot, because it allows you to significantly save on communication. Therefore, do not be afraid of possible errors during installation, as they are relatively rare and easy to fix.