How to find a transfer by transaction number. Returns. How to verify a transaction by phone

It may be necessary to check a Yandex.Money payment to confirm ongoing transactions and track the receipt of funds by counterparties. The easiest and fastest way to check any payment in the system, including internal transfers, is to visit the history page. In this section of the site, you can also make any transaction regular, that is, set up auto payment.

Control of financial transactions

Each client of the Yandex.Money payment system can at any time track the status of their transactions made when paying for various goods in the online store. In addition, it is possible to check money transfers, including intrasystem ones. In situations where transactions were made through terminals, the user can contact support and promptly check Yandex.Money payments by checks.

Advice! When using electronic payment devices, it is strongly recommended to keep cashier's checks until confirmation of receipt of money to the addressee's account. This also applies to replenishing your own electronic wallet through the terminal.

In addition, all transactions (payment for goods and services, transfers, exchange transactions) are displayed on the page with the payment history. If, as a result of the checks carried out, it turned out that the money has not been credited to the required account, the user of the system must:

In addition to checking all the details of the current situation, the system can cancel or interrupt the financial transaction.

View payment history

Initially, you need to decide what information the payment history in Yandex.Money contains, which can be viewed on the corresponding page of your personal account. The user will have access to the following data:

1. The number of the completed transaction. It is by this code that the status of money transfers is checked in cases where payment for goods or services has not been received on the addressee's account. It is enough to inform the technical support of the transfer number to obtain the necessary information.
2. The amount of transferred or received funds.
3. Details of the recipient of the transfer.
4. Date and exact time of the transaction.

Important! On the history page, in addition to everything already listed, details of financial transactions carried out using Yandex.Money virtual and plastic cards will be displayed.

It should be remembered that they have a single balance with an electronic wallet.

Access to all the specified information is quite easy. For this you should:

Access to the details of money transfers, as well as payment for goods and services in online stores, can only be obtained by the owner of the wallet, who has a login and password to enter the system.

Deleting history

For one reason or another, the user may need to delete the transaction history in Yandex.Money. Some try to hide information about their orders in online stores and about paying for various services from their loved ones. Other clients act for reasons of maximum security and to prevent the negative consequences of account hacking. Many systems provide their customers with the opportunity to get rid of information related to the movement of funds in the account with a few clicks.

To date, Yandex.Money has blocked the option to clear payment history. First of all, such a decision of the administration of the service is dictated by security. Often, scammers, having gained access to the wallet, deleted all available information about transactions.

Important! In order to reduce server load, payment history is stored in the YaD system for one year. After that, all data is erased automatically.

Of course, there is a way to get rid of traces of payments and transfers. We are talking about the complete removal of the wallet. However, it will not be possible to hide financial information from the administration of the payment system in this way, since, in any case, it will be stored for a year.

The Qiwi payment system differs from others by a widespread network of terminals, where without registration you can replenish your account, pay for utilities and perform many other operations. In this article, we will discuss in detail how to check the status of a payment in Qiwi, and what to do if there are problems with crediting funds.

Verification of the transaction

In order to check the status of a payment, you need to do the following:

1. First, follow the link and log in. Then go to the official payment verification page
2. Here you need to enter the following data: the terminal number (it can be found on the check), the date of payment, the approximate time of the operation, the account number or phone number to which the wallet was linked.
3. After clicking the "Check" button, the system should provide data on the success or cancellation of the transaction.
4. You can also follow the link and click the "Reports" button on the right side - this is another way to see information about the transactions you have made.

Possible problems

Now let's consider how to act when, for example, the transaction did not go through or the terminal did not issue a check.

Check not issued

If the funds are gone, and the payment device does not issue a check to you, then you need to go to the payment verification page and click the "Send a support request" button at the very bottom of the screen that opens.

There you need to select a reason for contacting and then, in order to find out the status of the Qiwi payment, you must specify one of the conditions: an erroneous payment, the terminal issued / did not issue a check. The remaining fields are standard and there should be no problems filling them out.

After the technical support of the service checks, the user will be notified about the real state of his balance. It should be noted that the speed of response to possible difficulties in the system and diverse user requests is a strong point of Qiwi - for sure you will not be kept waiting long.

Qiwi provides customers with an advanced search for payments, if the payer suspects that the transfer is stuck or went to the wrong address. To take advantage of this opportunity, you need to figure out the details of how to check Qiwi payment by check.

How to know if a payment went through

The developers of the service have provided users with full functionality, which makes it possible to track information regarding payment documents, determine their position at the time of transmission. To find out if the payment went through, you can use several methods:

• determine the status of the payment in your personal account;
• use the mobile application;
• contacting support;
• self check check.

How to check QIWI payment status

There are several options on how to check the status of a QIWI payment and the technical support service is one of them, the mobile application has all the tools to dial it. When the operator answers the payer, you need to indicate to him all the necessary details of the receipt, exactly in the same sequence as fill out the form on the site.

Important! The money transfer operation has several statuses at each of its stages, in order to find out why the expected result is missing, you need to determine at which stage the operation was interrupted.

The statuses are as follows:

• canceled- the payer will be explained the reason for the cancellation, perhaps this situation arose as a result of an incorrectly specified address of the recipient;
• in processing - it means that the transfer is waiting for its turn to be carried out, when its turn comes up, the status will change to " carried out";
• didn’t go through - then when contacting a specialist, the transfer will be updated and will be carried out within a day, sometimes it will take 10 days, if the payment does not occur, you need to contact the technical support center in person and write a statement. In this case, you should attach a copy of the receipt and provide an identity card, the employee will check all the data and accept the application against signature;
• erroneous payment - this means that an error was made in the details, and such a recipient does not exist. In addition, a payment when credited to someone else's wallet can be returned at the request of the client.

In addition to calling technical support, you can use the terminal, which will also provide up-to-date information in full, you just need to find one of the devices. If the transaction was performed using a bank card, you can contact the bank no later than 3rd days from the date of payment.

If the financial transaction was performed online via the Internet, then you can generally find out the status of the transfer without the details of the receipt, since there is a history of all actions in the account, in which you can see the stages of the transaction in the recipient's wallet.

You can check payment by check here

You can find out the status of the transaction and the result of the transfer of money in Qiwi Wallet online using a mobile application, there is no need to go to your personal account for this. To check the payment status of a check:

• use the "Help" tab located on the main page of the service;
• then go to the "Check operation" tab;
• enter the details of the check in the pop-up form so that you can see information on the Qiwi receipt;
• the following data should be entered in the form - the number of the device through which the replenishment was performed, the wallet number, the date of the operation, the operation code;
• to confirm the intention to track the transfer, you need to click the "Check" button;
• in addition, in the comments, you can specify the reason why tracking is necessary.

How to check the payment through the terminal

To track your own payment by terminal check, follow the link https://w.qiwi.com/support/request.action and on the page that appears, find the section "Check the operation on the terminal":

• then follow it, after which the system will redirect the user to a page with a form to fill out;
• after that, it is necessary to enter all the data in the form, including the payment code, all this information is available in the check;
• after that, you need to click the "Check" button and the user will receive up-to-date information on the status of the transfer on the screen.

Where is the transaction code on the check when paying through the terminal

If the user has a paper version of the check in front of him, then he has the following relevant data:

• the name of the organization that owns the device;
• her TIN, which allows you to find out all the relevant information about the agent;
• receipt number, which allows solving the problem in the absence of crediting funds for the intended purpose;
• serial number of the device;
• equipment location address;
• date of the payment;
• the provider processing the transaction;
• the amount accepted and credited for transfer;
• the recipient's phone number;
• and the transaction code located at the very bottom of the payment document.

How to track a payment by transaction number

To find a payment by transaction number, you need to use a mobile application, this option is convenient not only for those who transferred money via phone, but also for those who completed the process through an online resource. To track you need:

• run the program and enter your personal account using your login and password;
• in the menu on the main page, you need to find the "View history" section and set the search parameters;
• find the necessary transaction from the list and click on it, the expected information will appear before the user.

How to check Qiwi payment without a check

Such a situation can only arise when paying through a stationary device, which sometimes does not issue a check for technical reasons, or the payer simply ignored / lost it. This will not happen in a bank or an online resource, since the cashier is obliged to issue payment documents in any case, and when paying via the Internet, the history is saved and an electronic version is issued. In the event of a similar situation, there can be 2 ways out:

• each terminal has service technician number when it is called, it must appear and solve the problem with the check, this is when the user nevertheless has a desire to receive confirmation:
• if there is no specialist when he is called, you should remember the number of the device and the time of transfer and come home;
• to find out the information, the user comes home and opens the following tabs on the Qiwi official website: Help - Contact support - QIWI Terminals - Problem with payment through the terminal - No receipt;
• at the same time, it is necessary to fill in all the necessary columns in detail, describing the current situation. The same method should be applied if the status of the receipt is incorrect and does not have a code.

You can pay for any services or goods through Qiwi at any time and under any circumstances, as the system guarantees the user the full correctness of payments. But if technical failures occur or the payer, through his own inattention, indicated incorrect details, you can track the funds in several ways, each of which will provide detailed information.

Nowadays, all of us are faced with some terms, the meaning of which is not clear. But, nevertheless, without having knowledge, it is almost impossible to understand the essence of what is happening. In addition, the main difficulties lie in wait for us when it comes to banking terminology, so it is worth dwelling on it. One of the most used is the banking term transaction. Let's try to explain what it is in simple words.

Definition of the term

First you need to understand what a bank transaction is. By the way, this term is used not only in the banking sector, but also in computer science, however, there we are not talking about money transfers, but about combining a group of logical operations. However, this term has to be heard directly when making money transfers.

Please note that a transaction is a transfer of funds from one account to another, this definition includes both non-cash transfers between accounts of individuals and legal entities, and payment for goods and services.

To understand the meaning of this concept as accurately as possible, it is worth considering how a transaction occurs. When paying for goods in stores where a POS-terminal is installed, that is, a reader belonging to the acquiring bank, accepts a transfer request and transfers it first to the payment system, then to the bank issuing the plastic card. Both the payment system and the bank that issued the plastic card can stop the operation.

For example, if the card from which its owner is trying to write off funds is on the stop list, this operation is rejected if the operation was approved, then the information goes to the card issuing bank, which can also stop the operation or allow it. If there are not enough funds to complete the operation, then it will be denied. So, if the issuing bank and the payment system approved the operation, then it will be successfully completed. After the transaction is completed, it is assigned a specific number by the card issuing bank.

What is a transaction number and where to find it

So what is a transaction number? This is a unique code consisting of a combination of letters and numbers. For example, at Sberbank, the transaction number consists of 12 digits and 4 Latin letters, you can find the transaction number in the check that you received at the checkout when paying for goods and services with a plastic card. True, in some cases, this number may be called differently on the check:

• payment identifier;
• unique payment number.

Payment verification is carried out by the transaction number, which you will find in your check. This is especially true when, for example, you paid for a service, but the recipient did not receive your shipment. This means that you can check the payment by the transaction number, for this you need to come to the issuing bank of your plastic card, tell the bank employee the transaction number in order to find out for what reason the funds were not credited to the recipient's account.

Why is the operation rejected?

It is impossible to exclude the possibility that the bank may reject the transaction and prohibit payment. As mentioned above, such powers are available to the global payment system and the issuing bank. There may be several reasons for rejection:

• the client's bank account does not have the required amount of funds;
• the global payment system can enter a stop list card, for example, if it is suspected of illegal activity and its owner;
• when paying by card, the client entered an incorrect PIN code;
• the card has expired;
• the reason for refusal of payment is a technical failure in the communication.

Please note that I know the transaction number, you can cancel the payment, for example, if third parties used your card as a result of fraudulent activities.

Thus, the transaction number in the check is a unique identifier for your payment, which may be necessary if the recipient did not receive the funds in a timely manner. By the way, after you pay for goods in a store with a card, the store does not receive funds immediately, first it must submit reporting documents to the acquiring bank, and only after 30 days the funds will be credited to its bank account.

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Online transactions

ONLINE TRANSACTION AUTHORIZATION

1. The bank card holder first orders goods or services on the merchant's website.

1.1. Usually the buyer must enter the personal account of the registered client, where there is already personal and contact information, in order to double-check and send his order to the online merchant.

1.2. To pay for the order, the buyer is "transferred" to the site of the processing center.

2. On the website of the processing center, the buyer enters payment information on a bank card and gives permission to "freeze money" on his card account.

The transfer of information takes place over an encrypted protocol.

The money is preliminarily "blocked on the client's account" in the client's bank.

3. The processing center sends a request for authorization to the Visa, Master Card or American Exchange settlement system, respectively.

Also, information about the transaction is transmitted to the merchant's bank.

3.1. The online merchant receives information about the receipt of a new payment for goods or services.

All newly received transactions have the status - "not authorized by the online seller".

3.2. First, the online merchant must reject all transactions that, in his opinion, contain elements of fraud.

Fraud assessment can be carried out automatically using the Fraud Detection Screen (see Section II Online Transaction Authentication).

In cases where the online seller is not sure, then he should carry out additional checks, for example, call the client (buyer) back or ask him to send a bank card slip.

4. If the onine merchant is ready to accept the order for execution, then most often he should first send the goods to the client or provide a service and only then authorize the receipt of money from the client / buyer's card account.

5. The processing center, depending on the actions of the merchant, appropriately informs the system for settlements (Visa, Master Card or Amex)

In turn, the settlement system sends a request for authorization of the transaction, or refusal of authorization to the issuing bank.

6. The issuing bank approves or rejects the transaction.

If the transaction is approved, the issuing bank debits the money from the client's personal bank account.

In case of rejection of the transaction, the issuing bank releases the money from the client / buyer's account.

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best ways to check spending

To save yourself from unnecessary expenses, an MTS mobile subscriber can turn off paid services he does not need. The trouble is that the owner of the number does not always know for which options money is debited from his balance. But finding out where the money goes is not difficult at all.

Simple ways to control costs

There are several different ways to get a report on paid services that are connected to the subscriber's tariff. You can find out your costs in the following ways:

• by dialing a ussd request;
• via SMS to a short service number;
• from the page of your Personal Account on the mts.ru web resource.

How to find out where the money goes on MTS through a ussd request

It often happens that having replenished in the morning, by the evening the amount on the account decreases significantly. It would seem that the subscriber did not use any paid services. So where did the money go? To learn more about this, a ussd request to number 152 will help. This service is called "Expenditure Control".

To instantly get a report on how much SMS and MMS, mobile traffic and other paid services cost you, you need to dial the combination *152*1# and press the call button.

In response to this action, an SMS will be sent with detailed information about the funds spent during the day. This service will help refresh the memory of forgotten paid subscriptions and other services that the subscriber does not use, and, nevertheless, continues to pay for them. By the way, such a ussd request is free.

How to find out about debits from your account via SMS

Another useful short number that allows you to get a list of paid services connected to the tariff via SMS is 8111. This service is called "My Services".

To request the necessary information, you need to send a message with the text "1" to this phone.

The response SMS will contain information about the paid services connected to the subscriber's number. In the home region, no payment is taken for outgoing SMS to the service number. But in roaming you will have to pay for it according to the terms of the tariff plan.

How to find out via the Internet where the money goes on MTS

You can find out where the money goes through the Personal Account on the web resource of the MTS Russia operator. To do this, on any page of the site mts.ru in the upper right corner you need to find the link "My MTS". When you click on it, a context menu appears, where you need to select and click on the "Mobile connection" item.

After that, the subscriber enters the authorization page in the Personal Account. Here you need to enter your phone number and password from your account. If you do not have a password yet, you can quickly get it via SMS by clicking on the appropriate link to the left of the red "Login" button.

To find out about all connected services, on the main page of the Personal Account in the "My Services" section, they find the link "All connected and available services". Click on it and go to the "Service Management" page.

Here you will see a complete list of connected services with information about payment for them.

Another way to find out about expenses on the account is to go from the main page of the "Personal Account" to the "My Account" section. Here you need to select the link "Cost Control".

On the updated page, you can see the expenses - both for the current and for the past months.

For example, to find out your expenses for the entire period of using your phone number and where the money goes from the account, you need to click on the link “Expenses for the past months”.

Here you select the period you are interested in or check the box next to the “select all” item.

Below you need to mark the item how and in what form you want to receive the report: a table, diagram or graph. Then click on the "Show" button.

If you selected the "Table" option, to get detailed information about deductions from the account, you need to expand the report by clicking on the "more about expenses" link.

A list of all services will be presented here: both paid and free, you can see and check where and for what the funds were debited from the account.

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How to find out where the money goes on MTS

The recently replenished balance of the MTS phone account turned out to be close to zero? Where and why did the funds go from the account? The answer to the question: “Where did the money for MTS go?” You can get it in 4 ways:

1. It is necessary to check what operations were performed, in particular - 5 paid actions on MTS in the last two days. Such a check will help in the event of a quick discovery of the loss of funds from the account.
2. If you have an MTS personal account, then, having entered it, go to the Service Management section and then - All connected services. The display will show the services offered and their cost per month. Turn off unnecessary options, which will reduce costs, and the question: “Where did the money disappear?” will be removed. Information on the movement of funds on the account can be found by ordering the details of the MTS number. You will receive a printout for the specified period of up to six months over the past three years.
3. If money has disappeared from the account, then you need to see if there are any paid MTS subscriptions: discard unnecessary ones, leave the necessary ones.
4. If you believe that the funds were withdrawn “for no reason”, please contact support. Make a call to the MTS operator number. An employee of the service will inform where and why the funds went, and answer other questions.

How to return deducted funds?

So, if you have already used all available methods of account detailing and determined that paid subscriptions were connected without your knowledge or unreasonable write-offs were made, then you need to do the following.

1. Print out an account statement, where you can clearly see the connection of the service and / or unreasonable write-off.
2. Go to the MTS office and write a statement, where to reflect: the essence of the claim and the total amount of compensation that you are counting on.
3. Wait for a response to your application.

As a rule, the operator responds within 2-3 business days, while the maximum period for consideration of the application is 60 business days - this is regulated by law. If the error occurred due to the fault of the operator, along with the answer, you will be given the period for crediting the amount of compensation to your number. If after 60 days you have not received a response, then, subject to a significant amount, you have every right to go to court. But such cases are extremely rare.

If you can’t “investigate” yourself to find ways to leak money from your account, contact the consultants of the nearest service center - they will promptly help you determine the cause!

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How to track a money transfer 🚩 is it possible to track money transfer operations using a Sberbank card 🚩 Banks

Sometimes it is necessary to send money to a person with whom there is no way to meet and who does not have a bank account. In this case, money transfer systems come to the rescue, actively proving themselves to be reliable, simple and fast.

Such systems usually function at the bank. That is, they officially license their "point" in a particular branch of any bank, after which they enter it into their list (available for everyone to familiarize themselves with). The agent bank is provided with a set of computer programs through which employees can make transfers within the system network.

From the client's point of view, the entire process of transferring funds is very transparent. A person contacts the bank-agent of the money transfer system, expresses a desire to transfer money. Moreover, the sending client is not even required to provide a passport, the manager enters the information of the last name, first name and patronymic from the words of the applicant. Then the branch (agent bank, location address) where the funds are expected to be received is specified. Also, according to the client, information about the recipient is entered (usually this is the last name, first name, patronymic, and date of birth). After that, cash is accepted, and the transfer is fixed in the system (it is assigned a serial number) and sent. The number is communicated to the sender.

The person must transfer the transfer number, the amount and the address of the agent bank (where the transfer is sent) to the recipient of the payment. During the day (and more often within a couple of hours) it is already possible to receive money. To do this, you need to go to the specified address, name the transfer number, amount and provide a passport to confirm your identity. If the transfer number and its amount, as well as the identity of the recipient, are visually checked by the manager issuing the transfer, then the client receives his funds without delay.

Of course, neither the agent bank nor the transfer system will work for free. The sender for the services rendered in excess of the amount sent will pay a commission for the transfer service. This commission is assigned individually in each money transfer system (usually it varies from 0.5% to 10% of the amount sent. And it can be limited to the minimum amount of commission for one transfer). The bank and the system share the commission fee among themselves in a certain percentage.

Money transfer systems are an incredibly convenient and fast way to send funds over long distances.

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how to check payment status with and without check?

Today Qiwi is one of the fastest and most convenient payment systems in the CIS. You can replenish your own or someone else's wallet in a lot of different ways. Unfortunately, sometimes this abundance of features causes technical failures, which makes it necessary to check the status of transactions in Qiwi.

Today Qiwi is one of the fastest and most convenient payment systems in the CIS. You can replenish your own or someone else's wallet in a lot of different ways. Unfortunately, sometimes this abundance of features causes technical failures, which makes it necessary to check the status of transactions in Qiwi.

Checking by check through the official website of Qiwi

The easiest and fastest way to check the status of a Qiwi payment is with a check that is issued when replenishing a wallet in a self-service terminal.

For this you need:

It usually takes a few seconds to process the process, but depending on the speed of the Internet and the workload of the payment system servers, sometimes the operation can take more than one minute.

All the necessary information to fill out is contained on the check. You will have to try hard to confuse or enter the data incorrectly, since when you select a field on the check image, a hint appears.

Checking without a receipt by contacting online support

Unfortunately, users do not always have the opportunity to check the status of a transaction using a receipt. No one is immune from losing an important receipt, and besides, the terminal may not issue it at all. To check the status of a Qiwi payment without a check, you must follow the link below and be sure to fill in the fields with red asterisks.

Checking Qiwi payment status by phone

You can check the status of a Qiwi payment without access to the Internet. To do this, you need to call the payment system support service, the number of which is indicated at the bottom of the check. After contacting the operator, you need to tell him the details specified in the receipt from the terminal.

Track the payment in your account

After authorization in the service, you need to go to the "History" section, after that you will need to select the date of the operation and then the payment information will be displayed automatically in the most detailed form.

Reasons for non-enrollment

Most of the operations in the Qiwi payment system occur without any problems, however, no one is immune from technical failures and malfunctions. The main reasons for the lack of enrollment.