iPhone won't connect to wifi. Connect iPhone to computer: via USB, Wi-Fi, Bluetooth and as a hotspot. Warning: "Insecure network"


Your iPhone won't connect to Wi-Fi and you don't know why? Maybe your computer is connecting to the right Wi-Fi hotspot, your friend's iPhone is connecting, or maybe no devices are connecting at all. Maybe your iPhone connects to every Wi-Fi network except for one, or maybe it doesn't connect to any networks at all.

When it comes to diagnosing and solving this problem, there are many options, but we will help you figure it out. In this article, I will explain why your iPhone won't connect to Wi-Fi and help you fix the problem, whether it's a software issue.

The first thing you should find out If you have a problem connecting to a wireless network, this is: "Will my iPhone connect to any Wi-Fi networks, or is it just one network that my iPhone won't connect to?"

If you don't have another Wi-Fi network to test your iPhone with, go to a nearby coffee shop or ask someone to give you internet and try connecting to Wi-Fi. If your iPhone connects, then this is not a problem with your iPhone - there is a problem with the wireless router (modem) at home, you should contact your Internet provider.

If your device does not connect to any access points, then the problem is in the device itself. Check out the many ways to fix your Wi-Fi connection issue. Try these solutions, from simple to complex, to get your iPhone back online:

1. The simplest fix is ​​a reboot

If you haven't already, try turning your iPhone and Wi-Fi router off and on again.

On your iPhone, press and hold the power button until the "power off" slide appears. Swipe the screen with your finger and wait for your iPhone to turn off. It may take 15 seconds or more for your iPhone. Then hold down the power button until the Apple logo appears on the screen.

Reboot the Wi-Fi router with the button too, or simply pull the power cord out of the wall and plug it back in. After restarting your router, try reconnecting your iPhone to Wi-Fi. If everything works, then there is a problem with your wireless router's firmware (so-called firmware).

2. Update to the latest iOS version


Technical devices and software are regularly updated, which may lead to compatibility issues. Apple regularly releases updates for iOS. Check if an iOS update is available for your device. If there is, install it. This may solve your problem.

To check for iOS updates:

  • click "Settings"
  • click "Basic"
  • click "Software Update"
  • if the screen says an update is available for your iPhone, plug your phone into a power outlet and tap Download and Install

3. Reset iPhone network settings

Resetting your phone's network settings can fix Wi-Fi issues.

Your phone's network settings contain all kinds of information, including connection data and preferences for cellular networks and Wi-Fi. If one of the Wi-Fi settings is corrupted, it may prevent you from getting into the Wi-Fi network. In this case, the solution is to reset the network settings, although this removes some settings and saved data related to the connection. You may need to ask the network owner for connection details and enter them again:

  • click Settings
  • click Basic
  • swipe down and tap Reset
  • click Reset Network Settings. If you are asked to confirm that you want to reset these settings, do so

4. Disable location services

Disabling this setting won't break your Wi-Fi experience, but it may fix connectivity issues.

Your iPhone performs many functions designed to make it useful. One involves using Wi-Fi networks near you to improve the accuracy of display and location services. This is a nice little bonus, but it could be the reason why your iPhone won't be able to connect to the Wi-Fi network. If none of these solutions have helped so far, disable this setting. It doesn't stop you from using Wi-Fi, it just uses it to improve location awareness.

  • -Click Settings
  • -Click "Privacy"
  • -Tap Location Services
  • -Swipe down and tap System Services. Move the Wi-Fi Networking slider to the off position

5. Restore iPhone to factory settings

If none of these solutions worked, then you need to take a drastic action: factory resetting your iPhone, how to reset, . This removes everything from the iPhone and returns it to its original state. Before doing this, make a full backup of all data on your phone. Then do a reset:

  • click "Settings"
  • click "Basic"
  • swipe down and tap "Reset"
  • click "Erase All Content and Settings"

You will be asked to confirm that you really want to do this. Confirm and proceed with the reset. When the reset is complete, you will have a completely empty iPhone. You can then set it up as a new iPhone or restore from a backup. Recovery is faster, but you may be able to repair the error that prevented you from accessing Wi-Fi before the reset.

If your iPhone still cannot connect to Wi-Fi, it may have a technical problem and you should contact the hardware repair shop or the store where you purchased the device.

Let's figure out the reasons why the iPhone 7 does not connect to WiFi and what are the options for solving the problem.

The inability to connect to a Wi-Fi network is a common problem for iPhone 7 users, which may be due to hardware or software failures. In the vast majority of cases, users are faced with the second situation, which is why they can resolve it on their own. Let's try to analyze the main methods and actions that need to be taken to identify and solve the problem.

Main problems and simple ways to solve them

We are not responsible for your actions. Bring your iPhone 7 to our service center for repair so that the problem is fixed by professionals.

  • Password. Sometimes the impossibility of connecting the iPhone 7 to Wi-Fi is not due to a breakdown, but to ordinary inattention - incorrect password entry. Check accuracy and case by connecting to Wi-Fi from another device. If the connection occurs, then this is clearly not the problem.
  • Forced reboot. Reboot by holding the Home and Power buttons. Perhaps everything is due to only a small software failure, which can be resolved in the simplest way.
  • Reconnection. If the simplest methods did not lead to the expected result, then you can try to connect to the network again. To do this, go to the Wi-Fi settings, select the problematic network and click the "Forget this network" button. After you need to search, find it and enter the password.
  • Router problems. The next step is to reset the network settings. This is the last method of resolving the problem at the program level, available to the user. Go to "Settings", after - to "General" and "Reset". By selecting "Reset network settings", you can check the WI-Fi operation again.
  • Router problems. Perhaps the root of the problem is not at all in the phone, but in the router itself. Checking this is easy - you just need to try to connect to another network that is distributed by another device. If this is not possible, then you can restart the router, reset the network settings, change the encryption type from to "WEP", and set the region to "US" in the parameters. In rare cases, this helps.
  • Module failure. A problem that you can hardly deal with on your own is a breakdown of the Wi-Fi module in the phone itself. It is not recommended to try to disassemble and "repair" the module yourself; contact the experts.

There are situations when the wireless network on the iPhone 7 does not work due to system errors. Then you have to reinstall the operating system, roll back to the factory settings, or re-flash. However, experience suggests that in the case of the seventh iPhone, such situations are extremely rare (however, this factor must also be taken into account).

Reading time: 22 minutes

In this article, we will analyze what to do when your computer / laptop does not see the iPhone when connected via USB or via WiFi. We will deal with operating systems Windows 10 and Mac OS.

This article applies to all iPhone 11/Xs(r)/X/8/7/6 and Plus models on iOS 13. Older versions may have different or missing menu items and hardware support listed in the article.

The main reasons why the PC does not see the iPhone

The most common sources of problems are:

  • Crashes and hardware damage in the gadget.
  • Software conflict on the computer.
  • Old OS (on iPhone or computer).
  • Installation of outdated drivers or their absence.
  • Failure of the connection socket on the iPhone and the USB port.
  • Mechanical damage to the USB cable.

Most of the above problems are much easier to fix than you think. Let's look at how to get your iPhone working when connected to a computer.

Ask your question to a specialist

Do not know how to solve a problem in the operation of your gadget and need expert advice?

Reinstalling USB drivers

One of the proven ways to solve this problem is to reinstall the USB drivers for the iPhone. It is necessary to remove them using the "Device Manager", and then reinstall them.

We perform the steps:

Often, if the iPhone is not visible on the computer, this method solves the problem.

Chipset driver update (USB)

All computers have a motherboard on which the chipsets are installed. These chipsets are responsible for connecting various devices to the computer. Chipsets require drivers to function properly.

In some situations, drivers become unstable. Quite often this happens due to Windows system errors.

It also happens that the computer cannot detect not only the iPhone, but also any other flash drives, phones. In this situation, you need to update the drivers for the chipset.

DevID.info

In the first option, go to the https://devid.info/ru resource and click on the green "Download" button to download the "DevID agend" utility. The program performs quick installation and updating of drivers.

During installation, uncheck the boxes so as not to install unnecessary adware.

After starting the utility, select "Start Search". The software will scan the hardware, and then offer to update the old drivers.

If there is a newer version of the driver for the chipset, it will be updated. If the issue is not resolved, then move on to the next option.

Download and install the chipset

This method consists in downloading and installing the driver yourself. Depending on the motherboard, there may be an AMD or Intel chipset. Consider an example of installing Intel chipsets:


Auto-selection of Intel drivers

Here you can make sure that Intel itself selects the necessary drivers for the system. For this, a special utility is used to scan equipment and install the necessary programs.

Follow the link https://www.intel.ru/content/www/ru/ru/support/detect.html?iid=dc_iduu, click "Download". After that, install this utility, perform a search. When the software finds the appropriate drivers, it will prompt you to install them.

Checking the USB cable

If there are any severe bends or damage on the USB cable, this may be the problem. Information is simply not transmitted because the cable is damaged. The solution is to purchase a new 30-pin cable or Lightning connector, depending on the connector on the iPhone.

Click "Trust Computer"

When you connect your iPhone to a computer, a request appears on the screen where the user needs to be allowed access to data and settings. Here you just need to click "Trust".

Connect to a different USB port

You can try replacing the USB connector. Especially when you insert the cable from the iPhone into those connectors that are in the system unit on the front panel.

Connect the cable to the connector located on the back of the system unit. These connectors are soldered directly to the motherboard, so they work as efficiently as possible.

Reinstalling iTunes

To fully manage your Apple gadget, iTunes must be installed on your Windows computer. If this software does not function well, then it should be reinstalled or updated.

iTunes official site: https://www.apple.com/ru/itunes/download/. You can download the new version and then install it over the old one. The software will be updated.

Restarting the Apple Mobile Device Service

You must disconnect your iPhone from your computer and close iTunes before performing this step. Now you need to restart the Apple services, as they may be crashing.

Instruction:

After updating iTunes and restarting the Apple service, the computer should see the iPhone. Open "Computer" and find a smartphone there. In the screenshot below, it is at the very top.

Connect iPhone to another computer

When you connect your gadget to another computer, you can immediately figure out what is the cause of the problem. If another PC sees the iPhone, then the problem may be your computer, which the smartphone does not see.

If other laptops and computers do not see the iPhone, then the problem may be related to the phone itself or the USB cable. For reliability, you need to connect the device to two different computers that have different operating systems.

The problem may occur due to glitches in iOS. By force restarting your iPhone, you can fix the failure:

  • On iPhone 6 and above, press the Home button or the lower volume key.
  • Press the "Power" button.
  • These elements should be kept pressed for approximately 10 seconds.

After rebooting the gadget, you can try to connect it to the computer again.

Wi-Fi sync not working

Check if your iPhone is connected via Wi-Fi

If the wireless data transfer option is not activated in the iTunes settings, then no synchronization will work with the computer.

  • We connect the gadget to the computer via USB.
  • Open iTunes. If necessary, enter your Apple ID and account password.
  • Click on the icon of your device in the iTunes window, select "Browse" in the sidebar.
  • We check that in the right part of the window the section "Synchronize with this device via Wi-Fi" is marked with a checkbox. If there is no checkbox, then check it.
  • Click on the "Finish" (or "Apply") button.
  • We disconnect the USB cable, then we check that the iPhone and the computer are connected to the same Wi-Fi network.

If everything is configured correctly, after following the above instructions, you can start synchronization between gadgets using the “Synchronize” option in iTunes. If the data exchange has not started, then we move on to other solutions.

Doesn't sync with Windows

An error may appear due to a problem in the service that is responsible for the functioning of iTunes. You should try restarting this service.

  • Close iTunes, disconnect the gadget if it is connected via USB.
  • Now you need to press "Ctrl + Alt + Delete" to restart the "Task Manager".
  • Go to the "Services" section, in the list that appears, find the "Apple Mobile Device Service" section.
  • Right-click on the found element, select "Restart".
  • Open iTunes again, synchronize the gadget.

Doesn't sync with Mac OS

The problem may be related to an error in the process that makes iTunes work. Let's restart it.

  • Open "System Monitor" along the path "Finder", then "Programs" and "Utilities".
  • In the "CPU" section, we find a process that is called iTunes Helper or AppleMobileDeviceHelper.
  • Select the found element with the left mouse button, then click on the cross in the upper left corner of the window, select "Finish".
  • Launch iTunes, sync iPhone.

If nothing helps

  • We reboot the router, reconnect the iPhone and computer to the network.
  • We start wireless synchronization through iPhone. To do this, go to the "Settings" menu, select "General" and "Synchronization with iTunes via Wi-Fi". Then click on the displayed computer name.
  • Update iTunes and iOS to the latest versions.
  • We reboot the gadget and computer, then synchronize them again.
  • Turn off data transfer over the mobile network, leave only Wi-Fi on. We try to synchronize again.

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Most often, owners of iPhone smartphones (real and without signs of damage) have no complaints about the use of cellular communications or the WiFi module, but sometimes unpleasant situations still happen. The problem manifests itself in different ways: in the form of a suddenly inactive WiFi connection icon, failures during routing, and a very slow data transfer rate. If you are unable to connect to WiFi on your iPhone 4s, 4 or 5, then this article is for you. Here we will look at why the WiFi module does not work or connect.

Sometimes the iPhone 5 simply cannot connect to any of the networks that operate in your area, although the system detects them and shows them on the display. One reason for these failures simply does not exist, and very often problems can arise spontaneously, and this will not be related to either the iPhone model (5, 4, 4s) or the version of the iOS operating system. In 90% of cases, all failures associated with the WiFi module are solved by an elementary hard reset of the iPhone or by resetting the network settings.

Try this step first, if WiFi connects to the network and works fine, then the problem was a minor glitch and there is no reason to worry . True, it may be that the reason is related to the hardware that is in the iPhone 4s, 5 or 4, in which case you have to take your smartphone to an official Apple service center, where they will probably tell you why the module does not work or does not connect.

But you should not give up in advance, because our instructions for providing “first aid” to a failed WiFi can help. We will look at 4 methods after which WiFi on your iPhone 5 (4 or 4s) can function again, each of these methods works.

Device reboot

Probably this method is the most logical and simple, it helps to solve the problem of many glitches that can plague iPhone 5 (4s or 4) owners. This is a simple reboot (turning off and on). To do this, just hold down the "Power" button and hold it for a few seconds until the slider labeled "Turn off" appears on the display and turn off the gadget.

If the iPhone 5, 4 or 4s is frozen, then you need to hold this button for 15 seconds to force shutdown. If the phone does not work and refuses to turn off in this way, then you just need to remove the battery from the smartphone and then insert it back. Most often, after turning it on, everything works correctly, you just need to click on the WiFi icon again to connect, maybe now it works and connects correctly.

Reset network settings

Do not forget that a global reset leads to the destruction of possible important information (data about DNS servers, IP addresses, user passwords and logins, and so on). Therefore, it would be quite logical if we first reset the network settings, you can find this item along the following path: settings / General / Reset / Reset network settings.

Data backup and recovery

The situation is such that not all ordinary users of the iPhone 4, 4s or 5 understand the meaning of the function that we will now consider. Some are even annoyed by the fact that it is necessary to spend time and effort copying numbers, videos, photos and passwords. But this technique was invented by smart people and for good reason, very often it serves as a real “magic” wand for iPhone 4, 4s or 5 users when solving serious problems with the operating system.

The easiest way to back up the files you need is with the iCloud cloud service, which is available to all Apple owners. But in a situation where WiFi does not work, it is worth placing another additional copy in iTunes in advance. It is better to be prudent and have two backups instead of one - follow the standard instructions, make one copy on the iCloud service, and the second on iTunes. Now, if the WiFi module settings are somehow affected or reset, it will be enough for you to simply restore this information from the saved files.

The process is not complicated at all, you should not be afraid. Yes, it will take some time, and this time depends only on the amount of files and data that will be transferred to and from iCloud. With this method of transferring important data to the iCloud service, you can use a hard reset iPhone 5, 4 or 4s. The device becomes the same as in the "box".

Yes, this complicates the process of restoring all lost files and all information, but if, after a complete reset, the WiFi module starts functioning normally again, then you can say a copy of all the necessary data from iCloud. However, there is a small chance that you have a rare and annoying situation in which the error is related to the data inside the extra copy. This suggests that when you reset iPhone 5 (4, 4s) to factory settings, then WiFi will work correctly, but all data, information and important files will have to be restored manually, you will have to forget about the faulty copy.

You need to take such a step as a last resort, most often it doesn’t come to backup, everything is decided by rebooting or resetting the network settings.

Is your WiFi issue still unresolved? Reboot the router

It also happens that the source of all glitches and errors is not the iPhone (5, 4 or 4s), but the WiFi router, a third-party device that has its own firmware. But bugs can also be in the firmware of the router. You can solve the problem by rebooting the router, just turn it off and on.

If the connection has appeared and is working correctly, and the speed is too low, then you should rummage through the settings of the DNS servers. But then it's a network hardware failure and the iPhone (4, 4s or 5) is working properly. So to fix it, you need to call the system administrator.

If the router works, and other devices connect to the router without any problems, and a particular iPad or iPhone 5 (4 or 4s) still does not connect and does not work, then it's time to take your gadget to an Apple service center. They should help or simply replace the faulty module.

Hey! But really - how to be? Running for a new phone? Hand over the phone for repair? Throw out the computer? The options are certainly interesting and almost certainly effective, but too expensive :) Yes, and you should not get so excited, because the problem with connecting the iPhone to the computer can almost always be solved without resorting to drastic measures.

So what should be done? First you need to determine what the "hitch" actually is. Which device is failing? It is easy to do this - we take a gadget and go to a neighbor (a friend, to work, to an electronics store, etc.). In short, our main task is to find another PC or laptop. Found? Fine!

We try to synchronize with it, if everything works out here, then ...

iPhone won't connect to computer. Reason - PC

Yes, in most cases it is he who causes connection problems. To exclude them, do the following:

  • First of all, reboot both devices. So to speak, for prevention.
  • We try various USB ports and check, for example, with a USB flash drive, their performance. After all, one of them may burn out or simply not work.
  • We do not use adapters, splitters, extension cords and other devices for USB ports. We stick the cable directly into the system unit.
  • . The ideal option would be, and the next latest version from the Apple website.
  • Disable third-party software (antiviruses, firewalls). Don't forget to turn them on after checking!
  • The most radical step - reinstalling the operating system, will most likely help, but it will take time ...

If the iPhone cannot connect to another computer, then the problem is clearly in the device ...

Why the computer does not see the iPhone. Reason: phone

No matter how reliable and stable Apple products are, they can also cause connection delays.

Although most often, the owners of these devices are to blame, bringing them to such a state that it becomes surprising how they can still, and not just synchronize. I got distracted :)

Returning to the topic, we try to perform the following steps:

  1. After connecting, unlock the phone, it is quite possible that you will see a pop-up window asking: "Trust this computer?". Without an affirmative answer, no synchronization will occur, only charging.
  2. Change cable. Even if there is no visible damage, the wire may be defective. Or it is quite possible that it is not original - but in this case, there is the possibility of a device with an "unsupported" accessory.
  3. devices. If you decide to take such a desperate step, remember to back up information (using or), otherwise you will lose all your data forever.
  4. Jailbreak, or rather the so-called tweaks installed with it, can also contribute to sync problems.
  5. Update software. It's always helpful!
  6. Clean the connector on the phone (possibly oxidized or dirty). Important! Clean very carefully, ideally entrust to a professional. If you undertake to do it yourself, look for information on the Internet, otherwise you can aggravate the situation.
  7. The last point we have is the saddest thing - the connector for charging and synchronization is broken or out of order. There is only one way - to the service center! If possible, contact only the official workshops listed on the company's website.

By the way, there is another win-win option - contact Apple support. And torture them with the question: “Why doesn’t my iPhone connect to the computer using usb?”. To be honest, I have not tried it - but I think I won’t hear anything new from them, and the conversation will take a lot of time.

As you can see, in most cases, you can get by with "little blood" and troubleshoot at home.

The main thing is to be careful, consistent, take your time and check absolutely all possible reasons that can lead to connection problems.

We tried everything, but the situation has not changed for the better - the iPhone still does not connect to the computer? Be sure to write in the comments - we will try to figure it out and solve your problem all together!

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